Computer Operator

CompTech Computer Technologies; Norfolk (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

CompTech seeks a Computer Operator to join our team supporting the Defense Logistics Agency (DLA) in Norfolk, VA. This role is an early-career IT position with hands-on exposure to enterprise computer systems, hardware, software, and operating systems, within a structured DoD environment.

You will gain valuable federal IT / Cyber Security experience, with emphasis on customer satisfaction and effective ticket management, while traveling locally as required to Base locations.

Qualifications

• One (1) year of Help Desk or Deskside Support experience.
• Security+ CE – may be obtained within the first 3 months of hire.
• DLA CE Cert IA Role/Function: Help Desk Tier II & III – may be obtained upon hire.
• Excellent interpersonal and communication skills.

Responsibilities

• Ultimate accountability for ensuring customer satisfaction at every level.
• Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
• Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
• Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
• Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
• Adept at interpreting and adhering to guidance and SOPs provided by contract and government leadership.
• Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
• Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
• Anticipates problems, identifies deviations and acts through resolution.
• Perform other duties as required.

Skills

Help Desk

Deskside Support

Security Clearance

Communication

Job description

Good people. Dedicated People. Hard-working people.

CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.

Job Description

Job Title: Computer Operator
Location: Norfolk, VA (on-site)

Supporting: The Defense Logistics Agency (DLA) **Secret Security Clearance**

Overview

Launch Your IT Career in a DoD Environment

CompTech is seeking a Computer Operator to join our team supporting the Defense Logistics Agency (DLA) in Norfolk, VA.

This is a great opportunity for an early-career IT professional who already has some Help Desk or Deskside Support experience and is ready to take the next step. You’ll gain hands‑on exposure to enterprise computer systems, hardware, software, operating systems, system operations, and troubleshooting while working alongside experienced technical professionals in a structured DoD environment.

If you have at least one year of IT support experience, enjoy solving technical problems, and want an opportunity to build valuable federal IT / Cyber Security experience, this could be an excellent next step.

**This position requires local travel (typically to & from various locations on Base) using personal vehicle, company van, cart or other motorized vehicle.

Work Scope

Key responsibilities include:

• Ultimate accountability for ensuring customer satisfaction at every level.
• Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
• Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
• Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
• Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
• Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
• Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
• Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
• Anticipates problems, identifies deviations and acts through resolution.
• Perform other duties as required.

Experience, Skills & Certifications

• Excellent interpersonal and communication skills
• One (1) year of Help Desk or Deskside Support experience. (Service Now experience a plus)
• DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire
• Security+ CE – may be obtained within the first 3 months of hire.

Security Clearance Requirements:

• Secret
• $50k plus full benefits, PTO, tuition reimbursement, professional development support, 401k+ matching.

Equal Employment Opportunity
CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at [phone] or email [e-mail]. A CompTech associate will respond to your message as soon as reasonably possible.