Computer/Laptop Repair Technician

Panasonic Connect North America; Leawood (KS); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company matching

Paid time off

Wellbeing programs

Job summary

Panasonic Connect North America is seeking a technician to test, diagnose, repair, and refurbish mobility products such as Toughbooks and Toughpads. You will disassemble and reassemble components, replace faulty parts, run tests, and record data.

A+ certification is a plus, and candidates should be able to lift 12 pounds and work independently or in a team. Responsibilities include reading schematics, ordering parts, and providing feedback on failure trends.

Qualifications

• Experience in computer troubleshooting and repair down to subassembly level.
• Working knowledge of Windows.
• Good organizational, decision-making, and logical troubleshooting skills.
• Effective written & oral communication skills.
• Detail-oriented.
• Ability to learn new applications and programs.
• Must be able to lift 12 pounds to a height of 5 feet.
• Ability to work independently as well as in a team environment.
• A+ Certification a plus.

Responsibilities

• Test, troubleshoot, and diagnose computer hardware failures.
• Replace, adjust and/or repair faulty components.
• Read and interpret schematic diagrams and technical manuals.
• Order parts required for repairs.
• Perform quality inspections for all completed processes.
• Data input of required material.
• Provide feedback to supervisors on failure trends.
• Miscellaneous daily tasks including quality control and cleanup.
• Other duties as assigned.

Skills

Troubleshooting hardware

Windows proficiency

Organizational skills

Communication skills

Detail-oriented

Learn new apps

Physical ability

Teamwork

Education

A+ Certification

Job description

Overview

Performs tasks associated with the testing, diagnosing, repair, and/or refurbishment of mobility products (Toughbooks & Toughpads). This includes disassembling (taking apart) and reassembling components after repairing or replacing parts.

Responsibilities

Essential Job Functions

• Test, troubleshoot, and diagnose computer hardware failures


• Replace, adjust and/or repair faulty components


• Conduct testing and troubleshooting functions with the assistance of information in the form of written or verbal descriptions/diagrams


• Perform data input of required material


• Perform quality inspections for all completed processes


• Read and interpret schematic diagrams and technical manuals


• Research and order parts required for individual repairs


• Provide feedback to supervisors of any observed trends or unusual failure conditions


• Miscellaneous daily tasks including quality control support and/or clean-up activities


• Other duties as assigned

Requirements

• Experience in computer troubleshooting and repair, down to the subassembly level, including but not limited to the removal and replacement of hard drives, memory, modems, motherboards, etc.


• Working knowledge of Windows


• Possess good organizational, decision-making, and logical troubleshooting skills


• Effective written & oral communication skills


• Detail-oriented


• Ability to learn new applications and programs


• Must be able to lift 12 pounds to a height of 5 feet


• Ability to work independently as well as in a team environment


• A+ Certification a plus

Benefits & Perks – What'sInItForYou

Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, and social health.Here’swhat you can expect:

• Health Benefits- Medical,dental, andvision.


• Voluntary Benefits- Life, accident, critical illness, disability, and pet insurance.


• Panasonic Retirement Savings & Investment Plan (PRSIP)- 401(k) plan with company matching contributions.


• Paid Time-Off Benefits- PTO, holidays, and volunteering (company sponsored events)


• Health Management and Wellbeing Programs- EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program. Eligibility for each benefit may vary based on employment status, location, and length of service.

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

The wage range of$15.00- $17.00 is just one component of Panasonic's total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individualsare required toperform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

Thank you for your interest in Panasonic.