Computer Field Technician

Bctechpro; Midland (TX); On-site; USD 3,200 - 8,000; Full time

Job summary

Bctechpro is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops at customer sites. This is a 1099/per-call role with tickets run Monday-Friday and 2–5 calls daily.

You will log into the portal by 9 am to map routes and schedule visits, while picking up parts from FedEx/UPS for your territory. Onboarding includes Dell and Lenovo certifications; a valid driver’s license and reliable transportation are required for daily local travel to

Qualifications

• Experience replacing components in laptops and desktops.
• Must have a valid driver's license and reliable transportation.
• Available for daily local travel and visits to multiple sites.

Responsibilities

• Perform hardware repairs and installations at customer sites (residential and commercial).
• Log calls and map daily routes in the tech portal; log in by 9 am.
• Pick up parts daily from FedEx/UPS for the territory; complete tickets 2–5 per day.

Skills

Laptop hardware repair

Desktop hardware repair

On-site field work

Reliable transportation

Certifications onboarding

Job description

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

Job Details:

• This is a 1099/per call position
• Pay is based solely on the number of calls completed.
• Calls start at $35 and go up based on distance traveled
• Pay period: Every Friday after the first week worked
• Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
• Call volume is variable but is usually 2-5 calls per day
• You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
• You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
• You must have access to a computer and the Internet to log onto your portal each day.
• You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
• The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
• You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
• You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
• Must have prior hands on experience with replacing components on laptops and desktops
• Must have a valid driver's license and reliable transportation
• Must be comfortable with daily local travel

All your information will be kept confidential according to EEO guidelines.