Computer Based Training Specialist

Index Analytics LLC; Milford Mill (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Index Analytics, LLC, based in Baltimore, seeks a CBT Training Specialist to design and deliver engaging eLearning content using Articulate 360 Storyline 360. You will collaborate with SMEs and stakeholders to translate complex healthcare workflows into clear, accessible training.

You’ll apply ADDIE and Bloom’s taxonomy, ensure Section 508 compliance, and support LMS-based course delivery and tracking in a fast-paced federal contracting environment.

Qualifications

• US citizen or authorized to work in the U.S. and able to obtain a government badge.
• Bachelor's degree with 4+ years of relevant experience, or Master's with 2+ years.
• Proficiency in Articulate tools, with a strong focus on Storyline 360.
• Experience creating Section 508 compliant materials.
• Familiarity with ADDIE and Bloom's Taxonomy.
• Strong verbal and written communication; ability to explain complex concepts clearly.
• Experience in Agile, federal consulting, healthcare, or government contracting is a plus.

Responsibilities

• Create and adapt learning content for diverse audiences and eLearning formats.
• Develop modules using Articulate 360, including interactive simulations.
• Ensure accessibility with captions, alt text, and screen reader order.
• Coordinate with subject-matter experts to gather information for modules.
• Apply ADDIE and Bloom’s Taxonomy to structure content.
• Write voiceover scripts from technical, complex information.
• Design engaging slide designs, infographics, and branding-compliant templates.
• Build knowledge checks and learner-centered activities.
• Conduct peer reviews and provide feedback on scripts, audio, design, and usability.
• Present modules for stakeholder feedback and adjust direction as needed.
• Update and maintain modules; assist in evaluating training effectiveness.
• Manage LMS uploads, delivery, and learner tracking.
• Document eLearning processes and procedures.

Skills

Articulate 360

Storyline 360

Instructional design

ADDIE

508 compliance

LMS management

Communication

Collaboration

Education

Bachelor’s degree

Master’s degree

Tools

Articulate Storyline 360

LMS platforms

Job description

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Position Overview

We’re looking for a CBT Training Specialist to support the design, development, delivery, maintenance, and continuous improvement of computer-based training and eLearning materials for federal healthcare programs. This role will assess training needs; develop learner-centered content using tools such as Articulate 360/Storyline 360; and create practical training aids, curricula, scripts, assessments, scenarios, knowledge checks, and accessible learning materials that help users understand systems, processes, data, and operational workflows.

The CBT Training Specialist will work closely with program stakeholders, subject matter experts, product teams, and end users to identify training requirements, apply instructional design best practices, and build engaging training products that support adoption, knowledge transfer, and performance improvement. This position requires strong facilitation, instructional design, communication, analytical, accessibility, and quality review skills, with the ability to translate complex business and technical information into clear, engaging, Section 508-compliant training content and support LMS-based course delivery and tracking.

Key Responsibilities

• Collaborate with the team, assuming responsibility to create and adapt learning content for diverse audiences and various eLearning formats.
• Develop modules using Articulate 360 products, mainly Storyline 360 including interactive simulations.
• Incorporate accessibility into modules, including closed captions, alt text, and screen reader focus order.
• Coordinate with subject-matter experts (SMEs) to gather information for modules.
• Apply Instructional Design models utilizing ADDIE and Blooms Taxonomy to develop and implement module structures and content.
• Use a combination of source materials and content-gathering meetings to write voiceover scripts, distilling technical, complex information into well-organized, easily digestible material.
• Create effective, aesthetically pleasing presentation/slide designs, infographics, templates, etc. Incorporate branding guidelines.
• Build creative, engaging learner-centered knowledge checks and activities.
• Conduct peer reviews. Perform testing and provide valuable feedback regarding script and text, audio, design, functionality, and user friendliness.
• Present eLearning modules at various stages of development to the team/SMEs/stakeholders to garner feedback, assess progress, or shift direction as needed.
• Update and maintain modules as required.
• Assist in the evaluation of training effectiveness and provide recommendations for improvements.
• Work with Learning Management Systems (LMS) to upload, manage, and track courses, ensuring a seamless experience for learners.
• Write team documentation, detailing eLearning processes, procedures, checklists, and guides.

Qualifications

• US citizen or authorized to work and lived in the U.S. for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust.
• Requires a minimum of four (4) years of relevant experience with a Bachelor’s degree, or a Master’s degree with at least two (2) years of experience. Four (4) years of specialized experience may be substituted for a Bachelor’s degree.
• Proficiency in Articulate authoring tools, with a strong focus on Storyline 360
• Experience creating Section 508 compliant materials
• Familiarity with graphic design principles and ADDIE best practices
• Strong verbal and written communication skills, with the ability to explain complex concepts in a clear and concise manner
• Self-motivated and creative design thinking
• Excellent collaboration skills in a team-oriented environment
• Proven ability to thrive in dynamic, fast-paced work settings
• Highly organized with the ability to pivot between tasks and priorities
• Experience working in an Agile, federal consulting, healthcare, or government contracting environment is a plus.
• Prior experience with Centers for Medicare & Medicaid Services or other government agencies is a plus.