Computer Associate (Software) Level II

Metropolitan Transportation Authority; New York (NY); On-site; USD 95,000 - 96,000; Full time

Job summary

Metropolitan Transportation Authority in East New York, Brooklyn seeks an EMD Computer Associate (Software) II to lead database development and maintenance, implement electronic checklists, and build automated workflows using Microsoft tools for the RSS Division.

The role involves analyzing EAM data, reporting, provisioning hardware, and coordinating with MTA-IT teams to resolve issues, with hands-on support across CCTV, access control, and telecom systems.

Qualifications

• Must have a bachelor’s degree or equivalent with specified computer skills.
• Experience in data administration, database management, and system analysis.
• Strong knowledge of enterprise asset management standards.

Responsibilities

• Manage software tasks related to data administration and quality assurance.
• Serve as SME across CCTV, Access Control, and Radio technologies.
• Analyze EAM data and generate reports as directed by management.
• Train staff on data entry and EAM desktop applications.
• Submit Service Now tickets and coordinate with MTA-IT teams to resolve issues.
• Deploy PCs and mobile devices, ensuring access to LAN, email, and shared folders.

Skills

HxGN EAM development

SQL

Power Apps

Power BI

SharePoint

Education

Bachelor's degree in computer science or related field

High school diploma + 5 years experience

Education/substitution as per policy

Tools

HxGN/Hexagon EAM

ArcGIS

Microsoft 365 Apps

Job description

EMD Computer Associate (Software) Level II

Authority:

NYCT

Department:

TA/OA

Division/Unit:

Electronics Maintenance (EMD)

Location:

East New York, Brooklyn

Hours:

7 :00 am to 3 :00 pm

Deadline (if Applicable):

08/21/2026

Compensation\Authority - Union

TA – DC37

OA – TWU

Computer Associate (Software) II

$95,829

$95,445

POSITON SUMMARY:

This position encompasses in-depth database development and coordination responsibilities, including implementing electronic checklists, enhancements, maintenance, analysis of databases, and automated workflow development.

The selected candidate will develop, implement, and maintain database management systems, including Enterprise Asset Management (EAM), Asset Information Management (AIM), ArcGIS systems and Auto Workflows using Microsoft applications for the RSS Division.

RESPONSIBILITIES:

• Works independently to manage software tasks related to data administration, database management, operating systems, data communications, Microsoft applications, local networks, hardware, software products, and quality assurance.
• Act as a subject matter expert in these areas. Provides computer and software support across various CCTV, Access Control, and Radio technologies. Leads major initiatives to integrate diverse computer hardware and software within telecommunication systems.
• Analyzing EAM data and generating reports as directed by management.
• Train new employees on data entry procedures using portable devices and the desktop EAM application to ensure that data is captured uniformly.
• Submit Service Now tickets and coordinate with various MTA-IT teams to resolve the issues.
• Deploy PCs, Mobile Devices etc. to new users and ensure that the users have access to LAN, corporate email, printers, internet, home folders, shared folders, and various software applications.
• Assist with managing hardware and software inventory and life cycle.
• Coordinate with D epartment O f S ubway EAM support team to grant RSS users access to HxGN and ArcGIS systems
• Help resolve EAM mobile device syncing issues, network connectivity, and system performance issues.
• Visit remote facilities and provide hands‑on technical support to end‑users related to PC, Multi‑function Printers, Microsoft 365 Apps/Services, Shared Folders, Mobile Devices, and various standard/proprietary application software.
• Coordinate with various MTA-IT teams along with vendors to troubleshoot issues.
• Assist with custom database development for RSS to streamline their work processes and perform regular update / maintenance of those workflows.

EDUCATION AND EXPERIENCE:

Qualification Requirements

• A baccalaureate degree from an accredited college including or supplemented
• by 24 semester credits in computer science or a related computer field and one
• year of satisfactory full ‑ time computer software experience in computer
• systems development and analysis, application programming, database
• administration, maintenance and support, systems programming, data
• communications, mobile development, web development and design; or

• A four-year high school diploma or its educational equivalent and five years of
• satisfactory full ‑ time computer software experience as described in ʺ1ʺ above;

• Education and/or experience equivalent to ʺ1ʺ or ʺ2ʺ above. College education

may be substituted for up to two years of the required experience in ʺ2ʺ above

on the basis that 60 semester credits from an accredited college is equated to

one year of experience. In addition, 24 semester credits from an accredited

college or graduate school in computer science or a related field, or a certificate

of at least 625 hours in computer programming from an accredited technical

school (post high school), may be substituted for one year of experience.

However, all candidates must have at least a four ‑ year high school diploma or

its educational equivalent and at least one year of satisfactory full ‑ time experience as described in ʺ1ʺ above.

DESIRED SKILLS:

• Hands‑on experience with HxGN/Hexagon EAM development, SQL, along with the ability to analyze complex business requests and support enterprise‑wide EAM standardization initiatives.
• Proficient in Microsoft Power Apps, Forms, Power Automate, and Power BI.
• In‑depth understanding of SharePoint .

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non‑competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55‑a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55‑a Program. For detailed information regarding the 55‑a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000‑square‑mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.