Computer and Server Field Technician in New Orleans, LA

Unisys; New Orleans (LA); Presencial; USD 48.000 - 72.000; Jornada completa

Descripción de la vacante

Unisys in New Orleans seeks a Field Engineering Technician to support large clients with server and storage break/fix, VIP deskside visits, and on-site maintenance. You will install, test, and certify hardware, troubleshoot across OS and software, and collaborate with engineers to ensure reliable, high-performance systems for customers.

The role requires 4–6 years of field tech experience on laptops/desktops/servers, travel within a defined radius, and a HS diploma or GED (A+ or CompTIA

Formación

• 4-6 years experience as a Field Technician working on laptops, desktops and servers.
• Travel within a defined radius.
• A+ Certification and/or CompTia certification preferred.
• High School Diploma or GED required.

Responsabilidades

• Perform server and storage break/fix on customer premises.
• Provide VIP deskside support.
• Install, repair and maintain hardware and software.
• Coordinate services with clients and team members.

Conocimientos

Laptops

Desktops

Servers

Field Technician Experience

Travel readiness

Great communication

Educación

High School Diploma or GED

CompTIA A+ certification preferred

Descripción del empleo

## Field Engineering TechnicianApply: New Orleans, LA, United States of America: Posted Yesterday: REQ577016**What success looks like in this role:** Job Description Summary* Serves as Field Engineer for large, complex clients and across the range of company products and services.* Performs server and storage break and fix.* Performs VIP deskside support activities.* Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.* Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.* Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.* Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.* Ensures systems operate as designed and are maintained and/or upgraded per requirements.* Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.* Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality. **You will be successful in this role if you have:**Requirements: 4-6 years experience as a Field Technician working on laptops, desktops and servers.* Experience travelling within a defined radius.* Professional and good communication skills* A+ Certification and or CompTia certification preferred.* High School Diploma or GED required May require technical certification or Associate DegreeThis role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.### About UsUnisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.