Compression Specialist - medi USA - Stamford, CT

medi USA; Stamford (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous PTO plan

Paid Holidays

Full Benefits Package on 1st day

401k with company match

Job summary

A leading medical device company is seeking a Compression Specialist in Stamford, CT. In this role, you will evaluate and fit patients for compression garments, educate patients and clinicians on solutions, and support market growth through travel to clinics. The ideal candidate will have at least a high school diploma and 2+ years of customer service experience. Generous benefits, including a full benefits package from the first day, are offered.

Qualifications

• Minimum of 2 years experience in patient/customer service.
• Demonstrated capability in educating customers.
• Familiarity with medical terminology and basic anatomy.
• Proven ability to educate customers and sales personnel.

Responsibilities

• Evaluate, measure, and fit patients for compression garments.
• Provide education to patients and clinicians on compression solutions.
• Travel within region to assist clinics with patient visits.
• Develop and manage relationships with clinicians to drive orders.
• Produce monthly clinic activity reports.

Skills

Customer service

Communication skills

Adaptability

Knowledge of compression

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

medi USA is growing, and we need you to join the team in Stamford, CT

medi is a market leader in medical devices and is looking for folks ready to operate in a professional environment to service medi’s USA’s expanding business needs.

The Compression Specialist will assist our Territory Business Managers and Clinical Educators in providing comprehensive care including measuring, fitting, and educating patients and clinicians on compression solutions. This position will establish new opportunities by building referrals within the hospital setting, develop and manage relationships with clinicians to differentiate product offering and drive orders. The position will also work in conjunction with medi’s local and national DME providers.

Essential Duties and Responsibilities

• Evaluate, measure and fit patients for ready to wear & custom compression garments.
• Utilize medi vision as well as traditional type measuring
• Provide demo and patient set up for medi’s compression pump offering
• Educate patients and clinicians on the use and maintenance of medi’s compression solutions.
• Act as a liaison and communicate effectively with clinicians, patients and DME provider
• Communicate with clinicians to retrieve missing or required documentation for compression garments or pumps
• Travel throughout established region balancing time in-clinics with clinicians and patients to support market growth.
• Produce a monthly report on clinic activity related to specific account list.
• Maintain and coordinate a fitting schedule at key clinics to manage patient visits.

Education and/or Experience

• High School Diploma or equivalent required
• 2+ years experience in face-to-face patient/customer service
• Demonstrated capability in education of customer and sales personnel
• Knowledge of compression and experience with measuring is preferred
• Ability to work with a variety of personality types
• Familiarity with computers and Microsoft Office
• Adaptability to new processes and technology
• Ability to read and interpret medical terminology and basic anatomy
• Excellent communication, written, and presentation skills
• Willingness to travel as needed

As a Compression Specialist, you will receive comprehensive training to familiarize you with our medical product lines and with our sales system. We appreciate your hard work and dedication and will reward you with a compensation package as well as a benefits package.

Your benefits as a medi USA employee will include a competitive compensation and benefits package that includes:

• Generous PTO plan
• Paid Holidays
• Full Benefits Package on 1st day (medical, dental, vision, FSA, life, short/ long-term disability, & more)
• 401k with company match

medi is proud to be an equal opportunity employer and can make accommodations for qualified applicants with disabilities.