Compression Fitting & Clinical Relations Specialist

Collins Surgical; South Easton (MA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) retirement plan with company m–

Paid time off and paid holidays

Employee discounts on medicalEquipment

Job summary

Collins Surgical is seeking a personable, motivated Compression Fitting & Clinical Relations Specialist to support our growing compression therapy program. This role combines hands-on patient fittings, product education, and relationship development at local hospitals, outpatient clinics, and other healthcare facilities.

The position also includes administrative responsibilities at our Easton office, utilizing AI-assisted technology to streamline patient intake, documentation, order

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, outgoing, and professional personality.
• Strong organizational skills and attention to detail.
• Comfortable using computers and learning new technology.
• Ability to work independently and manage daily responsibilities.
• Reliable transportation and willingness to travel locally.
• Strong customer service mindset.

Responsibilities

• Provide in-person fittings at local hospitals, clinics, and healthcare facilities.
• Measure and fit patients for medical-grade compression garments and related products.
• Educate patients on proper product use, application, removal, and care.
• Assist patients in understanding available compression therapy solutions.
• Ensure accurate documentation of measurements, fittings, and patient education.
• Develop and maintain positive relationships with healthcare professionals and clinical teams.
• Coordinate with clinical staff to ensure timely, efficient patient care.
• Enter, review, and verify patient information using company software and AI-assisted tools.
• Maintain accurate patient records and fitting documentation.
• Coordinate patient orders and follow-up communications.

Skills

Communication

Interpersonal skills

Organization

Tech literacy

Independent work

Travel locally

Customer service mindset

Job description

Founded in 1979, Collins Surgical is a third-generation, family-owned durable medical equipment (DME) provider serving patients and healthcare organizations throughout New England and beyond. We specialize in compression therapy, lymphedema products, orthotics, and other medical equipment and supplies.

Our company combines personalized patient care with innovative technology and strong relationships throughout the healthcare community. As we continue to grow, we're looking for motivated individuals to join our team.

Position Overview

About Collins Surgical

Founded in 1979, Collins Surgical is a third-generation, family-owned durable medical equipment (DME) provider serving patients and healthcare organizations throughout New England and beyond. We specialize in compression therapy, lymphedema products, orthotics, and other medical equipment and supplies.

Our company combines personalized patient care with innovative technology and strong relationships throughout the healthcare community. As we continue to grow, we're looking for motivated individuals to join our team.

Position Overview

Collins Surgical is seeking a personable, motivated, and detail-oriented Compression Fitting & Clinical Relations Specialist to support our growing compression therapy program.

This position combines hands-on patient fittings, product education, and relationship development at local hospitals, outpatient clinics, and other healthcare facilities.

The ideal candidate enjoys interacting with patients and healthcare professionals, building strong professional relationships, and representing Collins Surgical in clinical settings.

The position also includes administrative responsibilities at our Easton office, utilizing AI-assisted technology to streamline patient intake, documentation, order coordination, and follow-up.

Key Responsibilities

Compression Fitting & Patient Education

• Travel to local hospitals, outpatient clinics, and healthcare facilities to provide in-person fittings.
• Measure and fit patients for medical-grade compression garments and related products.
• Educate patients on proper product use, application, removal, and care.
• Assist patients in understanding available compression therapy solutions.
• Ensure accurate documentation of measurements, fittings, and patient education.

Clinical Relationships & Outreach

• Develop and maintain positive relationships with healthcare professionals and clinical teams.
• Serve as a knowledgeable resource regarding Collins Surgical's compression products and services.
• Coordinate with clinical staff to ensure timely, efficient patient care.
• Identify opportunities to introduce Collins Surgical's services to additional departments and healthcare providers.
• Represent Collins Surgical professionally during visits to healthcare facilities.

Administrative & Technology Responsibilities

• Enter, review, and verify patient information using company software and AI-assisted tools.
• Maintain accurate patient records and fitting documentation.
• Coordinate patient orders and follow-up communications.
• Work with internal team members to ensure a seamless patient experience.
• Support general office operations at our Easton location.

Qualifications

Required

• Excellent communication and interpersonal skills.
• Friendly, outgoing, and professional personality.
• Strong organizational skills and attention to detail.
• Comfortable using computers and learning new technology.
• Ability to work independently and manage daily responsibilities.
• Reliable transportation and willingness to travel locally.
• Strong customer service mindset.

Preferred, but Not Required

• Background in athletic training, healthcare, physical therapy, or a related field.
• Experience fitting compression garments, orthotics, or medical equipment.
• Previous experience working with healthcare professionals or clinical teams.
• Experience in a patient-facing or relationship-focused position.

We are willing to train the right candidate. A positive attitude, strong communication skills, and a willingness to learn are essential.

Compensation & Benefits

Collins Surgical offers a competitive compensation and benefits package, including:

• Competitive compensation based on experience.
• Health and dental insurance.
• 401(k) retirement plan with company match.
• Paid time off and paid holidays.
• Employee discounts on medical equipment and supplies.
• Opportunities for professional development and career advancement.
• Supportive, team-oriented work environment.
• The opportunity to join a growing, established, family-owned healthcare company.

Benefits are subject to applicable plan terms and employee eligibility.

Work Environment

This is a full-time, Monday-Friday position with responsibilities split between our Easton office and local healthcare facilities.

The role combines independent fieldwork, patient interaction, relationship development, and technology-assisted administrative responsibilities.

Training will be provided on compression products, patient fitting techniques, company procedures, and internal technology systems.