Components Office Coordinator

84 Lumber; Cartersville (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO

Medical, dental, and vision insurance

Holiday pay

FSA for medical and dependent care

401(k) with employer match

Profit sharing

Job summary

84 Lumber is hiring an Office Coordinator to support daily plant operations, order processing, and customer communications in a fast-paced environment.

The role focuses on accuracy in administrative tasks, collaboration with Sales, Design, and Production teams, and providing quote information and customer support. Strong MS Office proficiency and attention to detail are essential.

Qualifications

• Strong attention to detail with excellent organizational skills.
• Excellent verbal and written communication skills.
• Customer service experience, including interaction via phone and email.
• Proficiency in Microsoft Office (Word, Excel) and internet-based applications.
• Ability to read and comprehend policy and procedure manuals, reports, and technical documents.
• Effective problem-solving skills and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Reconcile customer purchase orders with 84 Components’ selling prices, resolving discrepancies before processing.
• Enter and manage orders within the production schedule, aligning with available labor and shipping capacity.
• Verify and confirm shipping dates at least three days prior to delivery.
• Prepare and distribute order confirmation sheets with accurate quantities, pricing, and delivery dates.
• Obtain customer authorization for order changes before implementing modifications.
• Review the daily schedule for completeness and accuracy; notify customers of delivery changes.

Skills

Microsoft Office

Attention to detail

Organizational skills

Communication skills

Customer service

Multitasking

Policy & process documentation

Presentation & training

Tools

Microsoft Excel

Job description

Who We Are

84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components, and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states—and growing—your opportunities for career advancement are endless.

Schedule: Monday through Friday, 7:00 a.m. – 5:00 p.m. (45 hours per week, including 5 hours of overtime)

Pay: Avg. $20/hr

We offer competitive benefits and incentives that support your career and well-being:

• Paid Time Off (PTO) : vacation, sick, and personal days


• Medical, dental, and vision insurance


• Holiday pay


• Flexible Spending Accounts (FSA) for medical and dependent care


• Annual profit sharing and 401(k) with employer match (based on company profits)

Recognition & Awards

• America’s Most Trustworthy Companies – Newsweek


• Top Retailers – USA Today


• Largest Private Companies – Forbes


• Fastest-Growing Companies – Inc. 5000

Position Overview

The Office Coordinator supports the daily operations of the Components Plant by managing administrative, scheduling, and customer service functions. This role ensures accuracy in order processing, effective communication with customers and internal departments, and overall operational efficiency within the plant.

Key Responsibilities

• Reconcile customer purchase orders with 84 Components’ selling prices, resolving any discrepancies prior to processing.


• Enter and manage orders within the production schedule, ensuring alignment with available labor and shipping capacity.


• Verify and confirm shipping dates at least three (3) days prior to delivery.


• Prepare and distribute order confirmation sheets with accurate quantities, pricing, and delivery dates.


• Obtain customer authorization for order changes before implementing any product modifications.


• Review the daily schedule for completeness and accuracy; notify customers promptly of any delivery changes.


• Track, follow up, and maintain records of customer quotes.


• Secure required delivery permits for outgoing orders.


• Maintain organized file systems, bins, and workspace to ensure efficiency and easy access to information.


• Monitor build and hold orders and follow-up in a timely manner.


• Provide sales support by supplying quote information and assisting with customer inquiries.


• Invoice shipped orders and ensure appropriate billing for each customer.


• Perform administrative tasks such as filing, phone coverage, mail distribution, and new hire processing.


• Collaborate with Sales, Design, and Production teams to improve workflow and efficiency.


• Perform additional duties as assigned to support the overall success of the plant.

Required Skills and Qualifications

• Strong attention to detail with excellent organizational skills.


• Ability to follow established processes and maintain accuracy in documentation.


• Excellent verbal and written communication skills.


• Customer service experience, including interaction via phone and email.


• Proficiency in Microsoft Office (Word, Excel) and internet-based applications.


• Ability to read and comprehend policy and procedure manuals, reports, and technical documents.


• Effective problem-solving skills and ability to manage multiple priorities in a fast-paced environment.


• Capability to follow written, oral, or diagram instructions and resolve routine issues.


• Comfortable speaking or presenting information in small group settings.

Are you ready to build a rewarding career in a dynamic, team-oriented environment? Do you thrive when challenged to be your best? Join 84 Lumber, a family-owned company built on growth, stability, and the mindset that “nothing is impossible.” We are hiring immediately for a dedicated Office Coordinator to support our team and ensure smooth office operations.