Compliance Support Administrator - PA

RXinsider LTD.; Bethlehem (Northampton County); On-site; USD 60,000 - 90,000; Full time

Job summary

RXinsider LTD. seeks a Compliance Specialist to ensure adherence to DEA, FDA, and state regulations in the distribution center. You will help manage controlled substances, licensing, and access controls while supporting audits and onboarding of customers.

The role requires an Associate degree or equivalent knowledge with 1–3 years in regulatory compliance, plus strong MS Office and warehouse systems proficiency. Collaborative, detail-focused, and compliant work ethic is essential.

Qualifications

• Associate degree or equivalent level of industry knowledge.
• 1–3 years of experience in Regulatory Compliance desired.
• Strong working knowledge of Microsoft Office and relevant software systems.

Responsibilities

• Ensure adherence to Compliance SOPs.
• Review customer accounts for compliance with ordered regulated substances.
• Support onboarding for new and reinstated customer accounts.
• Assist in preparing and responding to customer audit requests.
• Provide support to Compliance Manager and Directors as needed.
• Maintain inventory accountability for controlled substances.
• Support licensure maintenance with governing bodies.
• Manage access controls for restricted areas.
• Maintain documentation for controlled substance destruction.
• Respond to regulatory audits and site visits.

Skills

Accountability

Analytical Skills

Time Management

Detail Oriented

Organized

Honesty / Integrity

Problem Solving

Communication, Oral

Decision Making

Tactful

Education

Associate degree or equivalent level of industry knowledge

Tools

Microsoft Office Suite

Excel

Word

Outlook

Warehouse management software

Company operating systems

Job description

Description

POSITION SUMMARY:

This position is responsible for ensuring compliance with all applicable state and federal regulations, including those of the Drug Enforcement Administration, the FDA, and the State Board of Pharmacy or Department of Health. This position may also serve in a staff (advisory) capacity for processes related to compliance within the Distribution Center and the controlled-substance cage and vault. This position reports directly to the Compliance Manager.

Requirements

ESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Any reasonable accommodation may be provided to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements

• Ensure adherence to all Compliance Standard Operating Procedures (SOPs).
• Review customer accounts that request the ability to order controlled substances for compliance with regulatory requirements.
• Support onboarding for new and reinstated customer accounts.
• Assist in preparing and responding to customer audit requests.
• Provide support to other Compliance Specialists, the Compliance Manager, and the Director of Compliance as needed.
• Contribute to special projects as assigned.
• Maintain accurate inventory accountability records for all controlled substances.
• Support the maintenance of facility licensure with all applicable governing bodies.
• Manage access controls, records, and compliance for secure/restricted areas.
• Maintain documentation and processes for controlled substance destruction.
• Report theft, loss, or diversion of product to regulatory authorities in accordance with applicable regulations.
• Respond to inquiries and compile information for regulatory audits and site visits.
• Perform other duties as assigned.

POSITION QUALIFICATIONS:

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Decision Making - Ability to make critical decisions while following company procedures.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Accuracy - Ability to perform work accurately and thoroughly.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Time Management Skills - Ability to organize and direct oneself in a fast paced, time sensitive environment.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.

SKILLS & ABILITIES:

Education: Associate degree or Equivalent level of industry knowledge

Experience: 1 -3 years of experience in Regulatory Compliance desired

Computer Skills: Must have a strong working knowledge of the Microsoft Office Suite of products with specific knowledge of Excel, Word, and Outlook. In addition, must be able to work fluidly with the warehouse management software and the company operating software and systems to function effectively in this position.

Certifications

Licenses: None

Other Requirements: None