Compliance Specialist I

Georgia Department of Revenue; Atlanta (GA); On-site; USD 49,000 - 59,000; Full time

Job summary

The Insurance Department of the State of Georgia is seeking a Compliance Specialist I to investigate reports and complaints related to insurance agents and licensing. Under supervision, you will review, classify, and prioritize data to determine the appropriate course of action, including potential license sanctions.

You will conduct interviews, gather evidence, and compile accurate reports. The role requires presenting findings at hearings when needed and maintaining professional representation

Qualifications

• High school diploma or GED with related experience.
• Ability to review and classify data for case analysis.
• Experience conducting investigative interviews is a plus.
• Ability to compile detailed and accurate findings into reports.
• Professional representation and strong customer service skills.

Responsibilities

• Investigate reports and complaints regarding insurance agents licensing.
• Review, classify, prioritize, and analyze data to guide actions.
• Gather documents and evidence from outside agencies and others.
• Conduct investigative interviews and testify at hearings as needed.
• Prepare detailed reports and recommend sanctions or prosecution.

Skills

Interviewing

Data review

Customer service

Education

High school diploma/GED

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Compliance Specialist I

Agency:

Insurance Department of the State of Georgia

Job Requisition ID:

JR0000006768

Shift:

Any (United States of America)

Compensation Details:

$54000.00

Job Description:

Under general supervision, the Compliance Specialist investigates reports and complaints of criminal and non-criminal allegations with respect to insurance agents licensing.

Review, classify, categorize, prioritize, and / or analyze data. Includes exercising discretion indeterminingdata classification.

Exercise judgement, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria todeterminethe course of action for penalties to include license revocation.

Request documents and collect evidence from outside agencies and other parties.

Conduct investigative interviews.

Compile detailed andaccuratereports of findings and make recommendations for criminal prosecution or administrative sanctions.

Attend and / or testifiesat court hearings as needed.

Conductresearch needed to generate reports, completeprojectsand accurately respond to questions and concerns.

Attendtraining sessions as required to gain skills and knowledge.

Maintainquality service byestablishingand enforcing organization standards.

Perform customer service functions in person, by telephone, and by mail;provides information/assistanceregardingdepartment/division services and procedures.

Provideprofessional representation for the Agency or Division during meetings, community outreach, and public contact.

Performother related duties as assigned.

Minimum Qualifications:

High school diploma/GED and two (2) years of job-related experience.–Note: Some positions may require a valid driver’s license.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.