Compliance Reviewer

ProAg Management, Inc.; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Remote work

Comprehensive benefits

Paid time off

Job summary

ProAg Management, Inc. is seeking a Compliance Reviewer for a remote role in the United States. You will review information and documentation from external parties, ensuring adherence to regulatory and company procedures.

The position emphasizes independent judgment, strong communication with internal and external teams, and the ability to manage a busy review workload while delivering high-quality customer service.

Qualifications

• Two years of crop insurance or agriculture-related experience preferred.
• Strong analytical skills with attention to detail.
• Interpersonal communication, negotiation, and conflict resolution abilities.
• Confidentiality, tact, and diplomacy in written and verbal communication.
• Strong organizational skills with ability to manage multiple tasks.
• Curiosity to ask questions and solve problems.
• Strong work ethic to support team meeting deadlines.

Responsibilities

• Consult with external parties to obtain information and documents for reviews.
• Consult with team members and supervisors on procedural issues during reviews.
• Exercise independent judgement in handling complex reviews and escalate as needed.
• Communicate and support internal and external teams as needed.
• Maintain review documentation in policy processing system.
• Monitor compliance workflow procedures and review workload.
• Provide excellent customer service and respond to emails daily.

Skills

Analytical skills

Interpersonal communication

Written and verbal communication

Confidentiality and discretion

Organizational skills

Attention to detail

Problem solving

Teamwork

Job description

Compliance Reviewer

Location: Remote - USA
Employment Type: Full Time

Responsibilities

• Consult with external parties to obtain needed information and documentation to complete the review process.
• Consult with team members and supervisors on procedural issues during the review process.
• Exercise independent judgement in handling complex reviews and escalating them as necessary.
• Communicate and support internal and external teams as needed.
• Understand and convey both internal and external processes and procedures.
• Follow appropriate compliance workflow procedures as established.
• Effectively and efficiently manage review workload.
• Provide excellent customer service and adhere to performance standards for contacting insureds, checking and responding daily to email, and conducting daily business professionally.
• Coordinate with adjusting staff regarding Conflict of Interest (COI), Growing Season Inspections (GSI), and High Dollar Reviews required.
• Alert adjusting staff to claims reviews in process.
• Maintain all required review documentation in policy processing system.
• Maintain qualified and trained reviewer status.
• Monitor the Compliance Register for assignment of reviews.
• Maintain knowledge of Risk Management Agency (RMA) rules and regulations, company procedures, and Federal Crop Insurance regulations.
• Actively participate in assigned employee education and development programs.
• Perform other related duties as required or assigned.

Qualifications

• Two years of crop insurance or agriculture-related experience preferred.
• Strong analytical skills with attention to detail.
• Skill in interpersonal communication, negotiation, and conflict resolution.
• Solid written and verbal communication skills with emphasis on confidentiality, tact, and diplomacy.
• Advanced organizational skills with ability to manage multiple tasks simultaneously.
• Maintaining confidentiality in daily operations.
• Curiosity to ask questions and solve problems.
• Strong work ethic to support team meeting deadlines.

Benefits

• Competitive salary and comprehensive benefit package.
• Strong learning culture with ongoing development opportunities.
• Career advancement opportunities.
• Comprehensive medical, vision, and dental coverage, effective on first day of employment.
• Basic life and disability insurance.
• 401(k) plan with 6% company match.
• 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off.
• Paid parental leave.
• Access to wellness program, mental health services, fitness network membership, and complimentary Headspace subscription.
• Student loan matching program.
• Employee discount program.

Equal Opportunity

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex, sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

Pay

Pay range: $50,000 - $80,000, inclusive of geographic adjustments where applicable.