Compliance & Quality Operations Assistant

Sharon S. Richardson Community Hospice; Sheboygan (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Sharon S. Richardson Community Hospice seeks a detail-oriented Compliance & Quality Team Assistant in Sheboygan Falls, WI.

This full-time clerical role supports operations, compliance, and quality initiatives through audits, reporting, documentation, and CMS/Hope submissions, ensuring accurate records and timely follow-up. You will prepare reports, assist with policy reviews, manage data uploads to CMS iQIES, and provide administrative support to clinical leaders.

Qualifications

• High school diploma or equivalent; healthcare admin degree preferred.
• 3–5 years in administrative, healthcare, compliance, or clinical office work.
• Hospice/home health or healthcare experience preferred.
• Proficiency with MS Word, Excel, PowerPoint, Outlook.
• Strong detail orientation and timely audits/reports.

Responsibilities

• Conduct routine audits focusing on clinical documentation and compliance.
• Prepare reports and documents using Word, Excel, and PowerPoint.
• Support HOPE reviews and CMS iQIES data uploads.
• Assist directors and clinical leaders with administrative tasks.
• Maintain census and caseload tracking information.
• Coordinate and delegate tasks to ensure inventory of forms.
• Participate in policy and procedure reviews.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Independent work

Education

High school diploma

Associate degree in healthcare administration

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Electronic documentation systems

Job description

Sharon S. Richardson Community Hospice seeks a detail-oriented Compliance & Quality Team Assistant in Sheboygan Falls, WI.

This full-time clerical role supports operations, compliance, and quality initiatives through audits, reporting, documentation, and CMS/Hope submissions, ensuring accurate records and timely follow-up. You will prepare reports, assist with policy reviews, manage data uploads to CMS iQIES, and provide administrative support to clinical leaders.