Compliance & Program Quality Specialist

Arrow Child & Family Ministries; Bel Air, Northern (MD, KY); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision, and insurance

Parental Paid Leave

Retirement savings plan with company

Paid time off and holiday pay

Mileage reimbursement

Tuition reimbursement

Company sponsored learning and develop

Job summary

Arrow Child & Family Ministries in Maryland seeks a Compliance Specialist to help develop and improve systems across programs and locations, ensuring consistent feedback and performance tracking. This role informs strategic decisions and supports administrative leadership.

The position involves Medicaid billing tasks, internal audits, and compliance with state and federal standards, while promoting standardized practices and timely reporting of outcomes.

Qualifications

• A high school diploma and at least 3 years of child welfare or human services experience is required.
• For positions assigned to special education schools, a Bachelor's degree and MSDE certification eligibility is preferred.

Responsibilities

• Develop, implement, and maintain system for tracking administrative reviews and corrective action plans for all assigned programs.
• Coordinate the statewide Administrative Review Committee.
• Develop tools for evaluating compliance in student, client and/or family records that mirrors state contract monitoring.
• Implement and maintain a quarterly review cycle for student, client and/or family records.
• Evaluate case management and subcontracted services for compliance with accreditation, contract standards, and Arrow policies.
• Help support the development of standardized services and practices across all assigned programs.
• Prepare and monitor corrective action plans developed internally and externally.
• Perform program audits as assigned and assist programs with pre-audit preparations.
• Demonstrate knowledge, awareness and working relationships with social, educational, human services programs and other resources available to participants and their families.
• Complete Medicaid billing tasks, provide the first level of qualitative review for Medicaid related documentation, complete internal Medicaid audits, and assist with external Medicaid processes.
• Work to maximize Medicaid billing.
• May assist on special projects connected to staffing, compliance, budgeting, and professional development.
• Acquire knowledge of all Arrow programs including an understanding of the culture, values, principles, and practices.
• Communicate and report the organization’s performance outcomes, indicators and target goals.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.

Skills

Attention to detail

Regulatory compliance

Data tracking

Communication skills

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Medicaid billing software

Job description

Arrow Child & Family Ministries in Maryland seeks a Compliance Specialist to help develop and improve systems across programs and locations, ensuring consistent feedback and performance tracking. This role informs strategic decisions and supports administrative leadership.

The position involves Medicaid billing tasks, internal audits, and compliance with state and federal standards, while promoting standardized practices and timely reporting of outcomes.