Compliance & Operational Risk Manager - Global Markets

Bank of America; New York (NY); On-site; USD 97,000 - 230,000; Full time

Job summary

Bank of America is seeking a seasoned professional to execute second line of defense compliance and operational risk oversight for Front Line Units and Control Functions. The role focuses on ensuring policy adherence, risk identification, escalation, and timely mitigation across applicable laws and regulations.

Responsibilities include independent oversight of FLU/CF performance, risk inventories, and development of management reporting while collaborating with Legal, Operations and Regulatory

Qualifications

• Minimum of seven years of relevant experience.
• Regulatory examination/registration or certification may be required depending on jurisdiction and role.
• Strong knowledge of fixed income markets, including swaps/derivatives products and services.
• Excellent interpersonal and communication skills, including strong verbal and written communications, and a confident presenter.
• High attention to detail, diligence and conscientiousness.
• Ability to work in a dynamic and fast-paced trading floor environment.

Responsibilities

• Assesses risks and effectiveness of FLU processes and controls to ensure compliance with laws, rules, and regulations.
• Provides independent compliance and operational risk oversight of FLU/CF performance and related third party relationships.
• Identifies and escalates problems and drives actions to address root causes of compliance or operational risk losses.
• Manages inventory of processes, risks, controls, and metrics for risk appetite and reporting.
• Develops independent risk management reporting for area coverage as input into governance routines.
• Reviews and challenges process, risk, and control self-assessment related to themes or trends.

Skills

Advisory Monitoring

Surveillance

Testing

Regulatory Compliance Reporting

Risk Management

Critical Thinking

Influence

Interpret Relevant Laws

Issue Management

Policies Procedures

Management

Credible Challenge

Decision Making

Negotiation

Process Management

Written Communications

Education

Bachelor’s Degree

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Role Overview

This job is responsible for executing second line of defense compliance and operational risk oversight for a Front Line Unit, Control Function, and/or Third Parties. Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively “the Policies”), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and identifying, challenging, escalating, and mitigating risks in a timely manner.

Key Responsibilities

• Assesses risks and effectiveness of Front Line Unit (FLU) processes and controls to ensure compliance with applicable laws, rules, and regulations, while responding to regulatory inquiries, other audits, and examinations
• Engages in activities to provide independent compliance and operational risk oversight of FLU or Control Function (CF) performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures
• Identifies and escalates problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses
• Manages inventory of processes, risks, controls, and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities
• Assists in the development of independent risk management reporting for respective area(s) of coverage as input into country/regional governance and management routines
• Analyzes and interprets applicable laws, rules, and regulations to provide clear and practical advice to stakeholders, and identify and manage risks
• Reviews and challenges FLU/CF process, risk, Single Process Inventory, and FLU/CF Risk and Control Self-Assessment related to themes or trends, while monitoring the regulatory environment to identify regulatory changes applicable to area(s) of coverage
• Provide real‑time support to the Global Credit Front‑Line Unit (“FLU”) with regards to the rules of the relevant products, markets and venues, and other relevant laws, rules and regulations, including internal policies, as applicable to the Global Markets Business.
• Develop an effective working relationship with Front Line Unit personnel and other internal departments, such as Legal, Operations, Financial Crimes Compliance, and Regulatory Reporting.
• Assist with responding to and coordinating regulatory inquiries.
• Participate in the review and challenge of business activities in line with BofA Global Compliance and Operational Risk Program.
• Participate, as required, in internal investigations into potential breaches of regulatory/venue requirements or Firm policy.
• Participate, as required, in department initiatives in respect of regulatory/market developments and impact analysis on the firm’s business and support groups.
• Assist with the review of new business initiatives, including non‑standard transactions.
• Review and assess activity which is escalated by Enterprise Independent Testing through surveillance activity undertaken and/or escalated directly by the FLU for potential market misconduct.
• Work closely with other regional Compliance and Operational Risk teams to ensure consistency in approach and best practices.
• Review/update Compliance and Operational Risk Policies and ensure they are consistent with global and local regulatory practices.
• Assist with the development of new and/or update existing Monitoring and Testing items for the Compliance and Operational Risk Program from a local and global perspective.
• Assist with the development and delivery of Compliance and Operational Risk training, both face‑to‑face and on‑line.
• Keep abreast of regulatory change/developments

Required Qualifications

• Minimum of seven years of relevant experience
• May require regulatory examination/registration or certification, depending on jurisdiction and role
• Strong knowledge of fixed income markets, including swaps/derivatives products and services
• Excellent inter‑personal and communication skills, including strong verbal and written communications, and be a strong and confident presenter
• High attention to detail, diligence and conscientiousness
• Ability to work in a dynamic and fast‑paced trading floor environment

Desired Qualifications

• Bachelor’s Degree in a related field
• Experience in financial services and/or a similarly regulated sector
• Strong experience in dealing with regulator and exchange inquiries and exams
• Strong understanding of market misconduct laws, rules and regulations, as well as applicable surveillance controls
• Strong understanding of SEC, FINRA and CFTC rules and regulations
• Operational Risk Management preferably with fixed income product knowledge experience is advantageous

Skills

• Advisory Monitoring, Surveillance, and Testing
• Regulatory Compliance Reporting
• Risk Management
• Critical Thinking
• Influence
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Policies, Procedures, and Guidelines
• Management
• Credible Challenge
• Decision Making
• Negotiation
• Process Management
• Written Communications

Hours Per Week: 40 Travel Required: Yes, 5% of the time

Pay and Benefits

• Pay range $97,200.00 - $230,000.00 annualized salary, offers to be determined based on experience, education and skill set.
• Discretionary incentive eligible
• This role is eligible to participate in the annual discretionary plan.
• Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

• This role is currently benefits eligible.
• We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Location

Pay Transparency details US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Privacy Statement

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

About Us

At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. We serve approximately 66 million consumer and small business clients, using our skills and expertise to help make their lives better. We are committed to attracting and retaining top talent around the world to ensure we continue to deliver together for our customers, clients and communities.

Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Our Values Learn about our four values that represent what we believe.

Pay Transparency

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency