COMPLIANCE OFFICER I

The State of New Hampshire; Concord (NH); Sur place; USD 20 000 - 26 000; Plein temps

Résumé du poste

The State of New Hampshire is seeking a Compliance Officer I in Concord, NH to perform entry-level tax enforcement, licensing, and compliance work within the Revenue Administration, Collections Division. Responsibilities include preparing and mailing notices, maintaining case files, and assisting taxpayers with licensing and filing questions.

Qualified applicants will have an equivalent combination of 2.5 years of education and experience, with knowledge in business administration, accounting or

Qualifications

• Equivalent combination of 2.5 years of education and experience after high school.
• Education and experience must include business administration, accounting, auditing or related field.
• 2-year experience in public contract work that involves the preparation, maintenance or collection of financial accounts, inspection or investigatory work.

Responsabilités

• Runs monthly report of taxpayers that have not filed returns timely.
• Performs mail merge activities for written correspondence to taxpayer.
• Prepares and distributes divisional correspondence, memos, letters, reports or other documents as needed.
• Uses templates to prepare legal paperwork on delinquent taxpayers.
• Administrative preparation of liens, lien releases, and distraint receipts from collection activities.
• Contacts delinquent taxpayers to collect unpaid taxes and initiate payment plans.
• Assists taxpayers with licensing and filing requirements in person or by phone.

Formation

Business administration

Accounting

Auditing

Description du poste

For assistance, contact the State of New Hampshire - Division of Personnel Monday through Friday 8:00 AM - 4:00 PM EST 603-271-3261 or [e-mail]

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*See total compensation information at the bottom of announcement.

State of New Hampshire, Revenue Administration, Collections Division has a full‑time vacancy for 43-4020 Correspondence Clerks-4. Summary:

Attends work on a regular and predictable basis to perform entry‑level tax enforcement, licensing, and compliance work. Performs collection activity preparation on less complex, small balance accounts.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Other information:

MINIMUM QUALIFICATIONS:

Education/Experience: Equivalent combination of 2.5 years of education and experience after completion of high school. Education and experience must include business administration, accounting, auditing or related field, and include 2-year experience in public contract work that involves the preparation, maintenance or collection of financial accounts, inspection or investigatory work.

License/Certification: Valid driver’s license

Other Requirements:

• As a condition of employment and to safeguard confidential information, all Department employees are required to undergo initial and periodic background checks. These assessments may include FBI fingerprint‑based background screenings, state‑level background investigations, and inquiries with local law enforcement agencies. An unfavorable background check result may lead to disqualification from the hiring process or serve as grounds for disciplinary action, up to and including termination of employment.
• All applicants must have sufficient strength and be free from disabilities that would prevent lifting of tobacco stamp cartons and other related physical tasks.

Trainee Option: Candidates with an equivalent combination of 1.5+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

PREFERRED QUALIFICATIONS : None

AFTER-HIRE REQUIREMENTS: None

CAREER ADVANCEMENT OPPORTUNITIES:

In‑Band Advancement Available: Yes No

Criteria: None

Broad Group Level Advancement Available: Yes No

Criteria: None

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

RESPONSIBILITIES:

Runs monthly report of taxpayers that have not filed returns timely, performs mail merge activities for written correspondence to taxpayer.

Prepares and distributes divisional correspondence, memos, letters, reports or other documents as needed.

Uses templates to prepare legal paperwork on delinquent taxpayers, determined by Compliance Operator II.

Administrative preparation of liens, lien releases, and distraint receipts from collection activities.

Contacts delinquent taxpayers to collect unpaid taxes on small dollar balances. Notify taxpayers of delinquent taxes to initiate payment plans for approval by Compliance Officer II. Reviews small balance accounts for referral to Compliance Officer II for field work.

Assists taxpayers with licensing and filing requirements in person and/or on the phone. Assists taxpayers in the preparation of meals and rental applications and provides assistance for completing and filing meals and rentals returns.

Performs field work for Tobacco compliance checks at retail locations and prepares subsequent report. Retrieves tobacco stamps front vault to be transferred to front office.

Back‑up for front desk duties. Answers the division telephone queues and assists taxpayers with their accounts.

Maintains taxpayer case files with up to date status information through the use of Department information systems. Complies with the division’s record retention and destruction policy.

Demonstrates behavior consistent with the Department’s Code of Respect in the Workplace, and upholds the Department’s core values of respect and teamwork. Demonstrates compliance with Dept. policies and procedures.

Maintains strict adherence to the departmental laws and regulations pertaining to confidentiality of all tax information obtained from records, files, tax returns, and departmental investigations. Instructs division personnel in the confidentiality requirements of the various tax laws administered by the department.

For further information please contact Pat Campbell, Collections Supervisor, Collections Division at Pat. [e-mail] or (603)230‑5907

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State‑paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

• *Dental Plan at minimal cost for employees and their families ($500-$1800 value)
• * Flexible Spending healthcare and childcare reimbursement accounts
• *State defined benefit retirement plan and Deferred Compensation 457(b) plan
• *Work/life balance flexible schedules, paid holidays and generous leave plan
• *$50,000 state‑paid life insurance plus additional low‑cost group life insurance
• *Incentive‑based Wellness Program (ability to earn up to $500)

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

https://www.das.nh.gov/jobsearch/compensation‑calculator.aspx

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH1-800-735-2964

Job Summary Position

COMPLIANCE OFFICER I

Occupation Category 43-0000 Office and Administrative Support Occupations

Employment Type FULL‑TIME

Post Date 10/07/2026

Salary USD 19.960-26.410

Close Date 11/05/2026

Location US:NH:CONCORD

109 PLEASANT STREET, MEDICAL & SURGICAL BLDG, MERRIMACK, CONCORD, NH, 03301, US