Compliance Officer - Child Care Facilities

Arizona Department of Administration; Phoenix (AZ); On-site; USD 58,000 - 66,000; Full time

Benefits offered by this job

Affordable medical insurance

Paid vacation and sick time

Paid parental leave

10 paid holidays

Wellness program

Life insurance

Disability insurance

Defined retirement plan

Infant at Work program

Transit subsidy

Job summary

The State of Arizona's Department of Health Services is seeking a Compliance Officer for Child Care Facilities in Phoenix. The role involves issuing licenses, conducting inspections, and ensuring facilities comply with regulations to protect children.

You will review quality systems, prepare investigation reports, and respond to inquiries from licensees and regulatory bodies. A Bachelor's degree and related experience are required; the department offers a comprehensive benefits package.

Qualifications

• Bachelor's degree in a related field and 1+ year experience as a surveyor/compliance officer.
• Completion of CLEAR-Basic Investigator training or equivalent regulatory training.

Responsibilities

• Issue licenses to licensed facilities and providers and maintain current licenses.
• Perform initial and annual compliance inspections of child care facilities.
• Review quality systems, track documents, corrective actions, and data.
• Investigate licensed facilities or providers upon complaints or unlicensed activity.
• Prepare investigation reports and respond to regulatory questions.

Skills

Regulatory knowledge

Quality systems

Communication skills

Analytical review

Interpersonal skills

Problem solving

Independent work

Education

Bachelor's degree in related field

CLEAR-Basic National Certified Investigator and Inspector Training

Job description

Compliance Officer - Child Care Facilities

Address: 150 N 18th Avenue Phoenix, AZ 85007

Salary: $57,750 - $66,000

Grade: 21

Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Conducts initial and annual recertification/compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations. Review of quality systems by tracking documents, corrective actions, and other quality data. Conducts investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performing services that need regulation. Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rulemaking, and conducts inspections. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.

Monitor and/or review quality systems assigned for specific discipline. Reviews quality systems by tracking documents, corrective actions, and other quality data. Setting up (includes travel and accommodations as applicable), participating in, and performing inspections/investigations of regulated facilities to determine compliance with federal regulations, statutes, rules, and internal procedures as directed. Prepare investigation reports.

Attend and participate in staff, advisory committee, and/or stakeholder organization meetings. Requests feedback from clients regarding services.

Provide technical assistance to providers and consumers.

Other duties as assigned as related to the position (typically 5% - 10%).

Knowledge of:

• Federal regulations
• Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
• Good understanding of facility management and operational concepts
• Specialized procedures
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies

Skill in:

• Review and reading/interpretation of professional literature and regulations
• Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training

Ability to:

• Change priorities as issues arise, problem solving (root cause)
• Work independently
• Perform reviews
• Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
• Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Bachelor's Degree in related field and 1+ year experience as a surveyor/compliance officer and completion of the CLEAR-Basic National Certified Investigator and Inspector Training or 1+ year experience as a surveyor/compliance officer and 2 years experience in a licensed or regulated setting.

Driver's License. Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning Infant at Work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing [e-mail]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.