Compliance Manager – Disability Services & Gov Contracts

Goodwill Industries Of Upstate/Midlands South Carolina, Inc.; Columbia (SC); On-site; USD 44,000 - 50,000; Full time

Job summary

Goodwill Industries of Upstate/Midlands South Carolina, Inc. seeks a Compliance Manager to oversee program compliance across OIDD Employment Services, PWE, AbilityOne contracts, and Medicaid standards.

You will lead quality assurance efforts, monitor participant eligibility, labor hour reporting, and contract performance, while guiding corrective actions and continuous improvement across multiple sites in the Upstate and Midlands regions.

Qualifications

• Minimum five (5) years of experience in compliance, quality assurance, vocational rehabilitation, disability services, government contracting, workforce development, or program management preferred.
• Experience working with individuals with disabilities required.
• Experience with AbilityOne, SourceAmerica, OIDD, Medicaid-funded services, or federal contracts strongly preferred.
• Experience conducting audits, compliance reviews, and quality improvement initiatives preferred.
• Bachelor’s degree in Human Services or related field required.

Responsibilities

• Conduct regular audits of participant files, service documentation, attendance records, ISP documentation, payroll records, and case management systems to ensure compliance with OIDD standards, Medicaid requirements, and organizational policies.
• Monitor PWE agreements and placements to ensure participant assignments align with approved work experiences and program objectives.
• Develop and maintain quality assurance tools, compliance checklists, monitoring schedules, and audit protocols.
• Serve as the primary organizational resource regarding AbilityOne Program compliance requirements.
• Coordinate compliance reviews, audits, assessments, and site visits conducted by SourceAmerica, the U.S. AbilityOne Commission, government agencies, and other regulatory entities.
• Prepare, review, and submit reports, certifications, representations, and documentation required by SourceAmerica and the AbilityOne Program.
• Track and monitor corrective action plans resulting from compliance reviews, audits, and assessments.
• Monitor and report Direct Labor Hour (DLH) ratios for AbilityOne contracts.
• Verify and audit records used to support direct labor calculations and compliance reporting.
• Ensure Group Employment Services are delivered in accordance with OIDD standards and person-centered practices.
• Review participant documentation to verify service delivery reflects authorized supports and individual employment goals.
• Monitor compliance with PWE requirements established by schools, vocational rehabilitation partners, and funding sources.
• Ensure participant evaluations, worksite assessments, supervision records, training documentation, and outcome measures are maintained.
• Analyze transition outcomes and recommend process improvements to strengthen employment readiness and successful employment outcomes.
• Develop and deliver compliance-related training programs for Direct Support Professionals, Supervisors, and Managers.
• Conduct field observations, audits, and coaching activities to ensure implementation of best practices.
• Assist leadership in developing corrective action plans and compliance improvement strategies.

Skills

Compliance

Quality Assurance

Audits

Regulatory Knowledge

Staff Training

Education

2 Year Degree

Bachelor’s degree in Human Services or related field

Job description

Goodwill Industries of Upstate/Midlands South Carolina, Inc. seeks a Compliance Manager to oversee program compliance across OIDD Employment Services, PWE, AbilityOne contracts, and Medicaid standards.

You will lead quality assurance efforts, monitor participant eligibility, labor hour reporting, and contract performance, while guiding corrective actions and continuous improvement across multiple sites in the Upstate and Midlands regions.