Compliance Manager, Consumer Compliance

CryptoproNetwork; Tyler (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

401(k) with employer match

Health, dental, vision, life/disabilty

Work flexibility: hybrid setup

Internal mobility program

Birthday/work anniversary leave

Job summary

Crypto.com seeks a US Compliance Marketing Specialist in Tyler, TX to lead consumer compliance reviews and support product launches requiring Reg E compliance. You will collaborate with legal and banking partners, conduct quarterly reviews, and drive remediation efforts within a fast-paced crypto fintech environment.

You will also maintain internal guidelines, update policies, and coordinate audits/regulatory submissions with diverse stakeholders to ensure ongoing compliance and risk management.

Qualifications

• 5+ years of compliance experience in financial services, fintech, or banking.
• Direct experience with consumer compliance regulations, especially EFTA/Regulation E and UDAAP.
• Working knowledge of prepaid and credit card functionality and involved parties.
• Understanding of multi-party arrangements including sponsor banks and program managers.
• Strong balance of growth goals with regulatory risk management, offering compliant marketing options.
• Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts.
• Strong attention to detail and ability to manage multiple priorities.
• Experience preparing materials for working groups, committees, or regulatory submissions.
• Comfort with ambiguity and initiative without a fully paved road.

Responsibilities

• Lead all US Compliance marketing collateral reviews to ensure compliance with applicable consumer laws (UDAAP/Reg E).
• Assist legal and stakeholders with new product launches ensuring Reg E compliance and partner requirements.
• Conduct quarterly quality control reviews of partner bank marketing collateral reviews.
• Communicate with partner banks on consumer compliance matters including audits and remediation.
• Identify opportunities to improve policies, procedures, terms and agreements and implement changes.
• Maintain and update compliance policies, procedures and process documents.
• Establish and maintain Marketing & Advertising Compliance Guidelines for internal teams.
• Conduct periodic audits of live digital advertisements for ongoing compliance.
• Assist Compliance with annual risk assessments and regular reporting.
• Support team on special projects and cross-functional initiatives.
• Coordinate with business teams for regulatory exams, due diligence, audits, and independent reviews.

Skills

Compliance experience

Reg E / UDAAP

Cross-functional coordination

Audits & remediation

Attention to detail

Ambiguity tolerance

Fintech/crypto familiarity

Job description

Responsibilities

• Lead all US Compliance marketing collateral reviews to ensure compliance with applicable consumer compliance laws and regulations (e.g. UDAAP/Reg E)

• Assist legal and other stakeholders with new product launches and product changes by considering compliance with Reg E and any additional requirements from external banking partners

• Conduct quarterly quality control reviews of all partner bank marketing collateral reviews in accordance with established procedures and standards

• Communicate with partner banks on matters related to consumer compliance including those related to periodic reviews, audits and any potential remediation efforts

• Identify opportunities for enhancing policies, procedures, terms and conditions, agreements and other marketing collateral and work with stakeholders to implement improvements.

• Maintain, create and update various compliance policies, procedures and process documents including those related to consumer compliance and financial crime compliance

• Establish and maintain comprehensive Marketing & Advertising Compliance Guidelines for internal teams

• Conduct periodic audits of live digital advertisements to ensure ongoing compliance

• Assist the Compliance team with annual risk assessments and regular reporting

• Assist all team members by independently taking on special projects and completing and meeting the teams' goals

• Coordinate with various business teams for regulatory exams, due diligence, internal audits, and independent test reviews

Requirements

• 5+ years of compliance experience in a financial services, fintech, or banking environment in a related consumer compliance role

• Direct experience with consumer compliance regulations, especially EFTA/Regulation E and UDAAP

• Working knowledge of prepaid and credit card functionality and involved parties

• Understanding of the responsibilities of various parties within a multi-party arrangement including the sponsor bank and the program manager

• Strong balance of growth goals with regulatory risk management, offering creative solutions, compliant alternatives to marketing proposals

• Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts

• Strong attention to detail and the ability to manage multiple priorities in a dynamic environment

• Experience preparing materials for working groups, committees, or regulatory submissions

• Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving

• Fintech or crypto industry background preferred

• Familiarity with banking regulators and examination processes is a plus

$80,000 - $100,000 a year

Tyler, Texas / United States / Chicago, Illinois

full time

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.Work Flexibility Adoption. Flexi-work hour and hybrid set-upAspire career alternatives through us - our internal mobility program offers employees a new scope.

Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• 401(k) plan with employer match
• Eligible for company-sponsored group health, dental, vision, and life/disability insurance
• Work Flexibility Adoption. Flexi-work hour and hybrid set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
• Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com :

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.Learn more at https://crypto.com .Crypto.comis an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.