Compliance Manager

GardaWorld Federal Services; El Paso (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

GardaWorld Federal Services is seeking a Compliance Manager at our El Paso facility to oversee regulatory, operational, and contractual compliance standards. You will drive audit readiness and risk mitigation by supervising daily monitoring and corrective action planning on-site.

The role requires strong analytical ability, experience with federal detention standards, and effective written reporting for government stakeholders.

Qualifications

• Active or recent Security Clearance or the ability to pass a rigorous background investigation and obtain government client suitability.
• Minimum of 2-3 years of progressive compliance, quality assurance, or operational management experience within a federal, state, or private secure detention environment.
• Proven experience managing compliance under federal detention standards.
• Strong analytical skills with a history of leading successful audit preparations and executing effective Corrective Action Plans.
• Excellent written communication skills, with demonstrated experience preparing technical compliance reports and policy documents for government stakeholders.
• Preferred bachelor’s degree in criminal justice, business administration, public policy, or a related field (equivalent operational experience may be substituted).

Responsibilities

• Conduct routine, rigorous internal audits and inspections across facility operations to ensure strict adherence to federal detention standards, contractual mandates, and facility policy.
• Maintain, update, and enforce local Standard Operating Procedures (SOPs) to guarantee alignment with client specifications and evolving federal regulations.
• Identify operational non-compliance issues, draft comprehensive Corrective Action Plans (CAPs), and oversee immediate remediation with department heads.
• Serve as the primary on-site point of contact for external government inspections, third-party audits, and client compliance reviews.
• Track, analyze, and report key performance indicators (KPIs) and compliance metrics to executive leadership and government contracting officers.
• Manage facility incident reporting workflows, ensuring complete, timely documentation and investigation of regulatory or procedural exceptions.
• Collaborate with staff development personnel to ensure all operational staff receive mandatory initial and recurring compliance and safety training.

Skills

Regulatory compliance

Auditing

Analytical skills

Policy documentation

Education

Bachelor's degree in criminal justice, business administration, public policy, or related field

Job description

POSITION INFORMATION: BASIC DETAILS

Location: El Paso, TX

Full-Time/Part-Time: Full-time

FLSA Status: Exempt/Salaried

Travel Requirement: No

Teleworking: No

Pay: Pay is based on numerous factors including market location and may vary depending on job-related knowledge, skills, and experience.

POSITION SUMMARY INFORMATION: DUTIES AND REQUIREMENTS

Position Overview: The Compliance Manager oversees all regulatory, operational, and contractual compliance standards for a high-consequence detention facility. This role ensures continuous alignment with federal performance standards, facility operating procedures, and contractual requirements through rigorous daily monitoring, auditing, and corrective action planning. Working closely with on-site leadership and client oversight officials, the Compliance Manager drives operational integrity, risk mitigation, and audit readiness across all facility departments.

Responsibilities

• Conduct routine, rigorous internal audits and inspections across facility operations to ensure strict adherence to federal detention standards, contractual mandates, and facility policy.
• Maintain, update, and enforce local Standard Operating Procedures (SOPs) to guarantee alignment with client specifications and evolving federal regulations.
• Identify operational non-compliance issues, draft comprehensive Corrective Action Plans (CAPs), and oversee immediate remediation with department heads.
• Serve as the primary on-site point of contact for external government inspections, third-party audits, and client compliance reviews.
• Track, analyze, and report key performance indicators (KPIs) and compliance metrics to executive leadership and government contracting officers.
• Manage facility incident reporting workflows, ensuring complete, timely documentation and investigation of regulatory or procedural exceptions.
• Collaborate with staff development personnel to ensure all operational staff receive mandatory initial and recurring compliance and safety training.

Qualifications

• Active or recent Security Clearance or the ability to pass a rigorous background investigation and obtain government client suitability.
• Minimum of 2-3 years of progressive compliance, quality assurance, or operational management experience within a federal, state, or private secure detention environment.
• Proven experience managing compliance under federal detention standards.
• Strong analytical skills with a history of leading successful audit preparations and executing effective Corrective Action Plans.
• Excellent written communication skills, with demonstrated experience preparing technical compliance reports and policy documents for government stakeholders.
• Preferred bachelor’s degree in criminal justice, business administration, public policy, or a related field (equivalent operational experience may be substituted).

Work Environment: Employees may be exposed to extreme cold or hot weather conditions, fumes, or airborne particles, toxic or caustic chemicals, and loud noise.

Physical Requirements: Employees may be required to remain in a stationary position, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach. Employees may be also required to use gear to move items around, including, but not limited to, carts and dollies. Employees may also be occasionally required to lift and/or move up to 49 pounds.

GardaWorld Federal Services is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.