Compliance Manager

LJW Solutions; Birmingham (AL); Hybrid; USD 87,000 - 107,000; Full time

Benefits offered by this job

Bonus

37 days holiday

Job summary

LJW Solutions in Birmingham is seeking a proactive Compliance Manager to oversee regulatory compliance across the firm. The role focuses on SRA Standards, AML, GDPR, and data protection, with involvement in complaints handling and liaising with COLP/COFA and MLRO.

Hybrid work arrangement; strong regulatory expertise required. The ideal candidate will lead policy development, risk management, and staff training to embed a culture of compliance and continuous improvement within a fast-paced

Qualifications

• Proven experience in a compliance role within the UK legal sector.
• Strong knowledge of SRA Standards and Regulations, GDPR, AML legislation, and other relevant regulatory frameworks.
• Experience managing and resolving client complaints within a professional services setting.
• Exceptional attention to detail and organizational skills.
• Ability to communicate effectively and confidently at all levels.
• Skilled in delivering compliance training and embedding a compliance culture.
• Analytical mindset with the ability to assess and mitigate risks proactively.
• Self-motivated with the ability to work independently and handle sensitive matters with discretion.
• Excellent verbal and written communication skills.

Responsibilities

• Develop, implement, and maintain firm-wide compliance policies, procedures, and controls in line with regulatory requirements.
• Monitor and ensure compliance with the SRA Standards and Regulations, AML, GDPR, and other relevant legislation.
• Manage responses to regulatory changes, ensuring the firm remains compliant and up to date.
• Lead the handling, investigation, and resolution of client complaints, ensuring compliance with Legal Ombudsman requirements.
• Manage internal processes related to potential and actual professional negligence claims.
• Conduct regular internal audits and compliance reviews across departments and offices.
• Provide ongoing training and guidance to staff at all levels on compliance matters.
• Work closely with COLP, COFA, MLRO, and the Operations Board to maintain a robust risk and compliance framework.
• Liaise with external regulators, auditors, and other stakeholders.
• Maintain and monitor firm-wide registers (e.g., breaches, complaints, undertakings, training).
• Support the implementation of risk mitigation strategies and assist with managing professional indemnity insurance renewals.

Skills

UK compliance

SRA knowledge

GDPR & AML

Client complaints

Attention to detail

Communication skills

Training delivery

Risk assessment

Discretion

Independent work

Job description

Compliance Manager

Birmingham

Hybrid

Plus company Bonus

up to 37 days holiday

We are seeking a proactive and experienced Compliance Manager to oversee and manage all aspects of regulatory compliance within our firm. As a key player in our compliance team, you will ensure that the firm consistently meets its obligations under the SRA Standards and Regulations, anti-money laundering legislation, data protection requirements, and other relevant legal and regulatory frameworks. Additionally, you will take the lead in the handling and resolution of client complaints.

This is an excellent opportunity for a compliance professional who thrives in a fast-paced environment and wants to play a crucial role in fostering a strong compliance culture across the firm. While this role does not currently involve acting as COLP or COFA, you will work closely with those designated individuals and senior stakeholders to ensure compliance is embedded into all aspects of the firm’s operations.

Key Responsibilities:

• Develop, implement, and maintain firm-wide compliance policies, procedures, and controls in line with regulatory requirements.
• Monitor and ensure compliance with the SRA Standards and Regulations, AML, GDPR, and other relevant legislation.
• Manage responses to regulatory changes, ensuring the firm remains compliant and up to date.
• Lead the handling, investigation, and resolution of client complaints, ensuring compliance with Legal Ombudsman requirements.
• Manage internal processes related to potential and actual professional negligence claims.
• Conduct regular internal audits and compliance reviews across departments and offices.
• Provide ongoing training and guidance to staff at all levels on compliance matters.
• Work closely with COLP, COFA, MLRO, and the Operations Board to maintain a robust risk and compliance framework.
• Liaise with external regulators, auditors, and other stakeholders.
• Maintain and monitor firm-wide registers (e.g., breaches, complaints, undertakings, training).
• Support the implementation of risk mitigation strategies and assist with managing professional indemnity insurance renewals.

Skills & Experience:

• Proven experience in a compliance role within the UK legal sector.
• Strong knowledge of SRA Standards and Regulations, GDPR, AML legislation, and other relevant regulatory frameworks.
• Experience managing and resolving client complaints within a professional services setting.
• Exceptional attention to detail and organizational skills.
• Ability to communicate effectively and confidently at all levels.
• Skilled in delivering compliance training and embedding a compliance culture.
• Analytical mindset with the ability to assess and mitigate risks proactively.
• Self-motivated with the ability to work independently and handle sensitive matters with discretion.
• Excellent verbal and written communication skills.

Why Join Us?

This role offers the opportunity to work in a dynamic and supportive team, where your expertise in compliance will be valued. You’ll collaborate with senior stakeholders and contribute to shaping the firm’s approach to compliance across all levels.

If you're a compliance expert with a strong understanding of the legal regulatory landscape and a passion for maintaining the highest professional standards, we'd love to hear from you.

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionLegal
• IndustriesLegal Services