Compliance Investigator I: ID Verification

Georgia; Atlanta (GA); On-site; USD 46,000 - 56,000; Full time

Job summary

State of Georgia, Department of Labor, is seeking a Compliance Investigator 1 in Atlanta. Under supervision, you will review unemployment insurance identity verification cases, gather evidence, and support overpayment determinations in a fast-paced environment.

The role emphasizes investigative skills, accuracy in reporting, and effective customer service to internal and external stakeholders. Preferred candidates hold a related bachelor's degree, several years of investigative and processing

Qualifications

• Bachelor's degree in a related field from an accredited college or university.
• Two years of professional investigative experience with a state, federal or local governmental entity.
• Four or more years experience processing and/or adjudicating claims/rendering overpayment determinations.
• Ability to use proper and effective investigative and interview techniques.
• Experience generating and managing high volume, detailed work requiring critical thinking.
• Ability to use proper spelling, grammar and punctuation in reports.
• Proficiency in the use of Microsoft Office suite.

Responsibilities

• Gathers pertinent documents and evidence to support findings.
• Assists in preparing cases for overpayment establishment, civil action and criminal prosecution.
• Processes required department, state and federal reports per established guidelines.
• Provides customer service to internal and external customers regarding identification verification requirements and other areas of assignment.
• Responds to customer emails, faxes, phone calls and other correspondence.
• Performs other duties as assigned.

Skills

Investigative techniques

Interview techniques

Critical thinking

Report writing

Communication

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Job description

State of Georgia, Department of Labor, is seeking a Compliance Investigator 1 in Atlanta. Under supervision, you will review unemployment insurance identity verification cases, gather evidence, and support overpayment determinations in a fast-paced environment.

The role emphasizes investigative skills, accuracy in reporting, and effective customer service to internal and external stakeholders. Preferred candidates hold a related bachelor's degree, several years of investigative and processing