Compliance Investigator 4
State of Louisiana
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Job summary
Louisiana State Licensing Board for Contractors is seeking a Compliance Investigator 4 to serve as the agency’s senior authority on public information, records, and background processes. You will manage complex information requests, prepare court‑ready reports, and support enforcement with subpoenas and directives.
The role requires strong communication, legal interpretation, and high‑level investigative skills, coordinating with public, contractors, attorneys, and federal agencies.
Qualifications
- Six years of experience in investigations or related fields.
- Alternate paths including bachelor's with three years in relevant fields.
- Advanced degree substitution per job qualifications.
Responsibilities
- Coordinate Public Information and Records Program.
- Respond to public information inquiries as subject‑matter expert.
- Research board files and interpret licensing laws and regulations.
- Participate in advertising campaigns with vendors on scripts.
- Research court records, bankruptcy filings, judgments, and related data.
- Use specialized investigative systems and present findings to leadership.
- Handle special or urgent projects including matters with federal agencies.
Skills
Education
Tools
Job description
The mission of the LSLBC is to protect the health, safety, and general welfare of the public dealing with those engaged in the contracting vocation; to afford such persons an effective and practical protection against the unlawful and fraudulent acts of contractors with whom they contract; and to maintain the integrity of the construction industry. Further, the Board shall monitor construction projects to ensure compliance with the licensure requirements of the statutes.
The Compliance Investigator 4 serves as a senior‑level investigator and the agency’s primary authority on public information, public records, and criminal background processes. The role coordinates the agency’s public records program, manages complex public information requests, conducts specialized and high‑level investigations, and ensures accurate interpretation of licensing laws and regulations. It also supports enforcement operations by preparing court‑ready reports, managing compliance directives, assisting with violation fines, and responding to subpoenas and court orders. Additionally, the position plays a major communication role by preparing press releases, newsletters, legislative updates, and ensuring website accuracy. This investigator engages directly with the public, contractors, attorneys, and other officials, often managing sensitive cases and collaborating with law enforcement and federal agencies.
- Strong ability to manage and interpret public records, distinguish between public and confidential documents, and respond to complex information requests
- Skilled in preparing correspondence, press releases, bulletins, and public‑facing communications.
- Ability to conduct specialized, high‑level investigations, including criminal background checks and multi‑source records research (court records, Secretary of State, bankruptcy, judgments).
- Competence in preparing court‑ready reports and supporting evidentiary documents.
- Deep understanding of the Contractors Licensing Law, Rules, and Regulations, with the ability to interpret and explain them to contractors, attorneys, prosecutors, and the public.
- Experience responding to subpoenas, court orders, and providing testimony.
- Strong written and verbal communication skills for public education, news media interaction, and producing official publications.
- Ability to educate unlicensed contractors and the general public on licensing processes and requirements.
- Proficiency with specialized systems, recordkeeping programs (e.g., ARLS), and report generation.
- Ability to maintain accurate records, manage case workloads (about 20 cases), and support enforcement operations such as cease‑and‑desist orders and probation monitoring.
High‑Visibility Public‑Facing Role – This position represents the agency in handling all public information requests, legislative updates, press releases, and media‑sensitive matters—offering a unique blend of investigative expertise and public communication.
Specialized, High‑Level Investigative Work – The role conducts sensitive investigations, supports federal and state law enforcement with urgent or high‑profile matters, and prepares reports used in prosecutions or board actions—making the work meaningful and impactful.
Unique Combination of Enforcement and Public Relations – Few roles combine compliance investigations with public information management, legal interpretation, media communication, and educational outreach, creating a multifaceted and dynamic professional experience.
Broad Stakeholder Interaction – The position works with homeowners, contractors, attorneys, media, permit offices, agency leadership, and federal law enforcement, providing rich relationship‑building opportunities and diverse daily work.
Important Impact on Public Trust and Compliance – By ensuring transparency, accurate public records, and accessible licensing information, the role plays a vital part in upholding public confidence and supporting fair, lawful contracting practices across Louisiana.
- Six years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
- Six years of full‑time work experience in any field plus three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
- A bachelor's degree plus three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
- An advanced degree plus two years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses.
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
- Coordinate the agency’s Public Information and Records Program under the Director of Investigations.
- Respond to public information inquiries as the agency’s subject‑matter expert on compliance matters.
- Research board files and interpret Contractors Licensing Law, Board Rules, and Regulations for compliance‑related matters.
- Participate in advertising campaigns, working with vendors on scripts for written, television, and radio communications.
- Research court records, bankruptcy filings, judgments, criminal histories, Secretary of State filings, and business records to validate or refute allegations of licensing law violations.
- Use specialized investigative systems and programs, presenting findings to leadership and providing reports to executive staff.
- Handle special or urgent projects assigned by the Director of Investigations, including sensitive matters involving federal agencies or law enforcement.
Appointment Type: Probational Appointment - up to 24 months
Career Progression: This position does not participate in a Career Progression Career.
Compensation: The salary offered will be determined based on qualifications and experience.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Nikki Lopez-Crawford
LA State Licensing Board for Contractors
nlopez@lslbc.gov
(225) 346-6359
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
- Insurance Coverage More information can be found at https://info.groupbenefits.org/
- Parental Leave – Up to six weeks paid parental leave
State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
- I avoid making decisions, rely on others, and struggle to stay confident under pressure.
- I make decisions with help, second‑guess myself, and tend to stick with familiar methods.
- I make timely decisions, take responsibility for the outcome, and explain my reasoning clearly.
- I make bold decisions, adapt quickly, and help lead others through uncertainty.
- I communicate unclearly, use poor tone, and ignore the audience.
- I share main ideas clearly and adapt to the audience when reminded.
- I communicate clearly, listen actively, and explain complex ideas well.
- I craft messages that connect, inspire, and drive action across audiences.
- I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
- I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.
- I make timely, well‑reasoned decisions by using available information, context, and trade‑offs.
- I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.
- I struggle to explain basic concepts, apply subject‑matter knowledge, or share accurate information.
- I apply subject‑matter knowledge in typical situations and communicate clearly with some guidance or support.
- I use my subject‑matter expertise to solve problems, explain concepts clearly, and tailor communication to different audiences.
- I demonstrate deep subject‑matter expertise, explain complex topics with clarity, and provide strategic insights that support broader goals.
- Required Question
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