Compliance Investigator 3

State of Louisiana; Baton Rouge (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance Coverage

Parental Leave

Job summary

The Louisiana State Licensing Board for Contractors is seeking a seasoned investigator to conduct background checks for contractor licensure, review criminal history, civil filings, and related records, and prepare comprehensive reports with evidentiary documentation.

This role blends office-based investigations with fieldwork across Louisiana, coordinating with courts, law enforcement, and regulatory agencies to ensure licensing compliance and enforcement actions.

Qualifications

• Five years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or licensure activities.
• Six years of full-time work experience in any field plus two years in the related areas listed above.
• Bachelor's degree plus two years in the listed areas.
• Advanced degree plus one year in the listed areas.

Responsibilities

• Conduct background investigations for contractor licensure, compliance, and case development.
• Evaluate background information for accuracy and completeness and integrate findings into reports.
• Coordinate with courts, law enforcement, regulatory agencies, and permitting authorities.
• Investigate alleged violations of licensing laws and regulations.
• Review complaints and follow up on leads from various sources.
• Prepare comprehensive, court-ready reports with evidentiary documentation.

Skills

Investigative and analytical skills

Research capabilities

Clear communication

Field investigation

Attention to detail

Professional judgment

Education

Bachelor's degree in a related field

Advanced degree

Job description

About This Job

The mission of the LSLBC is to protect the health, safety, and general welfare of the public dealing with those engaged in the contracting vocation; to afford such persons an effective and practical protection against the unlawful and fraudulent acts of contractors with whom they contract; and to maintain the integrity of the construction industry. Further, the Board shall monitor construction projects to ensure compliance with the licensure requirements of the statutes.

Key Competencies Needed to Succeed

• Investigative and analytical skills for reviewing criminal histories, civil litigation records, business filings, and other complex background materials.
• Strong research capabilities to develop court-worthy reports and evidentiary packages.
• Clear, professional communication skills to educate contractors and the public, interpret licensing laws, and coordinate with courts, law enforcement, and regulatory agencies.
• Field investigation skills, including site visits, licensure verification, and compliance monitoring.
• High attention to detail and accuracy for reporting, recordkeeping, and maintaining case information.
• Professional judgment and reliability, especially when handling sensitive information and supporting enforcement actions.

What Makes The Opportunity Exciting Or Unique

• Unique blend of office-based investigation and fieldwork—you work with records, evidence, and legal documentation while also engaging directly with construction activity across Louisiana.
• Direct impact on public safety and consumer protection by ensuring contractors are properly licensed and complaints are thoroughly investigated.
• Variety and complexity—duties span background investigations, public education, hearings, testimony, and compliance monitoring, making each day different.
• Contribution to statewide regulatory integrity by ensuring that construction activity aligns with legal and professional standards.

Minimum Qualifications

• Five years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
• Six years of full-time work experience in any field plus two years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
• A bachelor's degree plus two years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR
• An advanced degree plus one year of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses.

Experience Substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Conduct background investigations for contractor licensure, compliance assessments, and case development, including reviewing criminal history, civil litigation, administrative rulings, regulatory actions, business records, ownership structures, and financial distress indicators (liens, defaults, bankruptcies).
• Evaluate background information for accuracy, reliability, and completeness, and integrate findings into reports, recommendations, and case assessments.
• Coordinate with courts, law enforcement, regulatory agencies, and permitting authorities to obtain or verify background information relevant to licensing and enforcement.
• Investigate alleged violations of the Contractors’ Licensing Law and other relevant regulations.
• Review complaints and pursue leads from internal and external sources.
• Prepare comprehensive, court-ready reports supported with evidentiary documentation.

Position-Specific Details

Appointment Type: Probational

Career Progression: This position does not participate in a Career Progression Group.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

For Further Information About This Vacancy, Contact

Nikki Lopez-Crawford

LA State Licensing Board for Contractors

[e-mail]

[phone]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

AD: Acting Decisively - How well do you make timely, confident decisions using sound reasoning?

• I avoid making decisions, rely on others, and struggle to stay confident under pressure.
• I make decisions with help, second-guess myself, and tend to stick with familiar methods.
• I make timely decisions, take responsibility for the outcome, and explain my reasoning clearly.
• I make bold decisions, adapt quickly, and help lead others through uncertainty.

AD: Acting Decisively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• I avoid making decisions, rely on others, and struggle to stay confident under pressure.
• I make decisions with help, second-guess myself, and tend to stick with familiar methods.
• I make timely decisions, take responsibility for the outcome, and explain my reasoning clearly.
• I make bold decisions, adapt quickly, and help lead others through uncertainty.

02

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

03

DE: Displaying Expertise - How well do you apply subject-matter expertise to solve problems, share insights, and communicate effectively with others?

• I struggle to explain basic concepts, apply subject-matter knowledge, or share accurate information.
• I apply subject-matter knowledge in typical situations and communicate clearly with some guidance or support.
• I use my subject-matter expertise to solve problems, explain concepts clearly, and tailor communication to different audiences.
• I demonstrate deep subject-matter expertise, explain complex topics with clarity, and provide strategic insights that support broader goals.

DE: Displaying Expertise - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• I struggle to explain basic concepts, apply subject-matter knowledge, or share accurate information.
• I apply subject-matter knowledge in typical situations and communicate clearly with some guidance or support.
• I use my subject-matter expertise to solve problems, explain concepts clearly, and tailor communication to different audiences.
• I demonstrate deep subject-matter expertise, explain complex topics with clarity, and provide strategic insights that support broader goals.

04

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

05

DE: Displaying Expertise - How well do you apply subject-matter expertise to solve problems, share insights, and communicate effectively with others?

• I struggle to explain basic concepts, apply subject-matter knowledge, or share accurate information.
• I apply subject-matter knowledge in typical situations and communicate clearly with some guidance or support.
• I use my subject-matter expertise to solve problems, explain concepts clearly, and tailor communication to different audiences.
• I demonstrate deep subject-matter expertise, explain complex topics with clarity, and provide strategic insights that support broader goals.

DE: Displaying Expertise - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• I struggle to explain basic concepts, apply subject-matter knowledge, or share accurate information.
• I apply subject-matter knowledge in typical situations and communicate clearly with some guidance or support.
• I use my subject-matter expertise to solve problems, explain concepts clearly, and tailor communication to different audiences.
• I demonstrate deep subject-matter expertise, explain complex topics with clarity, and provide strategic insights that support broader goals.

06

DE: Displaying Expertise - Explain your selection by providing specific examples from your experience