Compliance Coordinator (Pupil Transportation)

Buckled In; United States; Remote; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid onboarding

Career growth

Inclusive environment

Job summary

Buckled In is seeking a reliable Compliance Coordinator to join a remote, full-time team. The role supports compliance management, driver training coordination, and policy enforcement, reporting to the Compliance Manager. Expect routine high-volume calls, confidential handling of information, and opportunities for training or advancement within a values-driven environment.

Qualifications

• Must read, write and speak English proficiently.
• Must be at least 18 years old.
• Must have a printer and reliable internet connection.
• Must have a high school diploma or GED.
• Minimum 2 years of high-volume call experience.
• Minimum 1 year in customer service and administrative roles.

Responsibilities

• Schedule drivers for training as needed.
• Monitor driver status and update files.
• Conduct a high volume of daily calls and texts.
• Become certified to teach trainings (policies, defensive driving, etc.).
• Review camera-related events for incidents and risk flags.
• Maintain documentation of camera-related cases and activities.
• Coordinate follow-up actions for driver incidents.
• Support footage-related requests per policies.

Skills

English proficiency

Call center experience

Customer service

Administrative support

Education

High school diploma or GED

Tools

Printer

Reliable internet

Computer access

Job description

Remote Ad - Compliance Coordinator Buckled In

Address Remote

Compensation $19.00 - $22.00/hour

Schedule Full time

Job Type Permanent

Description

We are seeking a reliable, tenacious, and values-driven professional to join our team as a Compliance Coordinator. This role reports directly to the Compliance Manager and regularly collaborates with the onboarding and operations departments.

What’s in it for you (benefits will vary if not hired for full-time permanent):

Paid training/onboarding

Great potential for career advancement

Work in an inclusive, caring, and values-driven environment

Make a critical difference for children, families, and educators

Weekly hours: 40 per week (Required Overtime, which includes weekend hours,6 weeks out of the year)Shifts:

(a) 08:00 - 17:00 EST (07:00 - 16:00 CST, 06:00 - 15:00 MST, 05:00 - 14:00 PST)

(b)13:00 - 22:00 EST (12:00 - 21:00 CST, 11:00 - 20:00 MST, 10:00 - 19:00 PST)

The successful applicant will be:

Inspired by our mission and values

Able to exhibit our fundamental company competencies (review by clicking here)

Comfortable with ambiguity and an ever-changing environment

Comfortable presenting in front of a group

Comfortable with offering support while also holding drivers accountable to policy, procedures and safety standards

Comfortable navigate multiple technology platforms and systems.

Reliable

Professional

Able to handle documents and information confidentiality

What you will do:

Schedule drivers for any district-specific or ongoing training

Monitor and maintain drivers’ status as kid-ready and update files accordingly

Conduct a high volume of daily phone calls and text messages

Become certified to teach and facilitate certain trainings (ie: training on policies, defensive driving etc.

Review and process camera-related events (e.g., incidents, risk flags, complaints) in a timely and consistent manner

Maintain accurate documentation and tracking of all camera-related cases and activities

Coordinate follow-up actions related to driver incidents, including information gathering and internal communication

Support handling of footage-related requests by ensuring alignment with company policies and processes

Assist in tracking repeat issues and supporting documentation for driver follow-up or coaching

Perform routine quality checks to ensure documentation is complete and consistent

Partner with Operations, Compliance, and other internal teams to ensure alignment in program execution

Escalate complex or sensitive issues through appropriate channels when needed

Perform other duties as assigned

Required Qualifications:

Read, write, and speak English at a proficient level

At least 18 years old

Have a printer

Have a reliable internet connection

Access to computer and printer

Have a minimum of a high school diploma or GED

Have at least 2 years of high-volume call experience

Have at least 1 year of experience in a customer service role and an administrative role