Compliance Coordinator

Pilot Property Management, Inc.; Newport Beach (CA); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Competitive Salary

Work-Life Balance

Career Growth

Training and Mentorship

Continued Education

Cell Phone Stipend

Mileage Reimbursement

Medical Insurance (HMO & PPO)

Flexible Spending Account

Pet Savings

Pre-Paid Legal

Life/AD&D Insurance (Employer Paid)

Voluntary Life and Short-Term Disabili

401(k) Retirement Plan with Company  

Job summary

Keystone Pacific Property Management, LLC in Newport Beach, CA, is seeking a Compliance Coordinator for our onsite team. The role focuses on preparing evidence and ensuring compliance for all community association penalty matters, and serving as the point of contact for inspections, communications, and newsletters.

Responsibilities include completing site visits, signing communications, updating reports for managers, preparing hearings materials, and aiding in newsletter production.

Qualifications

• Must have 1-2 years HOA experience.
• Strong communication skills, both verbal and written.
• Valid driver’s license and clean MVR.
• Able to multi-task and pay attention to detail.
• Reliable transportation to visit communities.
• Pass a background check.
• Proficient in organizational and computer skills.

Responsibilities

• Complete all community site visits for compliance inspections.
• Processes and signs all compliance communications.
• Point of contact for member call-ins/communications and compliance.
• Prepares facts and evidence of all hearings/penalty matters for the manager.
• Updates reports accordingly for managers.
• Visit communities with managers semi-annually.
• Daily administration of management and attendance at board meetings.
• Prepares all newsletters for portfolio management team members.
• Scanning of documents.
• Practice and adhere to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

Skills

Driver's license

MVR clean

HOA experience

Verbal & written communication

Interpersonal skills

Multi-tasking

Organizational skills

Computer skills

References

Background check

Education

Bachelor's degree preferred

High School Diploma or GED required

2-3 years customer service experience

Job description

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.

We have an excellent opportunity for a Compliance Coordinator to join our onsite team in Newport Beach, CA with an opportunity for growth and development. For more information, please continue reading below!

Summary

The Compliance Coordinator prepares evidence and ensures compliance for all community association penalty matters. Provides as the point of contact for all compliance inspections, communications, and preparation of newsletters.

Why Join Keystone?

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.

As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon.

We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth.

We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer

• Competitive Salary
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Support for Continued Education
• Cell Phone Stipend
• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Savings
• Pre-Paid Legal
• Employer Paid Basic Life/AD&D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable
• Paid Time Off (PTO)
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Essential Job Duties And Responsibilities

• Complete all community site visits for compliance inspections.
• Processes and signs all compliance communications.
• Point of contact for member call-ins/communications and compliance.
• Prepares facts and evidence of all hearings/penalty matters for the manager.
• Updates reports accordingly for managers.
• Visit communities with managers semi-annually.
• Daily administration of management and attendance at board meetings.
• Prepares all newsletters for portfolio management team members.
• Scanning of documents.
• Practice and adhere to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

Requirements

Qualification Requirements

• Must possess valid Driver’s License and maintain clean MVR.
• Must have reliable transportation and the ability to drive to and from communities.
• 1-2 years of HOA experience.
• Organizational and computer skills.
• Ability to multi-task.
• Obtain strong attention to detail.
• Ability to maintain a positive attitude.
• Strong verbal and written communication.
• Excellent interpersonal skills.
• Verifiable references.
• Able to pass a background check.

Education And/or Experience

• 2-3 years of experience in customer service.
• Bachelor’s Degree is a plus.
• High School Diploma or GED required.

Work Environment

The work environment and physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to drive to communities.
• Ability to attend community walk-throughs and inspections that may include walking at an incline.
• Ability to sit, stand, and operate business equipment.
• Typical office environment with low level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com.

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, you may contact [e-mail] for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to the accessibility of the online application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal-opportunity employer. All applicants will be subject to a Background and MVR Check.

Salary Description

$30.00 to $33.00 Hourly