Compliance Auditor

New York City | Jobs; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

The City of New York’s Department of Small Business Services (SBS) seeks a Compliance Auditor to ensure the division meets its certification audit obligations and related duties. The role involves document review, interviews, and coordination with clients and vendors to support the certification process.

Under the Field Audit Supervisor, you will draft denials, maintain secure data, and participate in special projects.

Qualifications

• Bachelor’s degree or equivalent experience with two years of related work is required.
• High school graduate with six years of related work experience or equivalent is also acceptable.
• At least one year of experience as described above is required.

Responsibilities

• Review and analyze documents for MWBE/LBE/EBE certification applications.
• Conduct site visits/desk audits and interview applicants.
• Make eligibility recommendations based on analysis of documents.
• Contact clients and SBS vendors to assist with certification processing.
• Draft denials and revocation letters for supervisory review.
• Maintain confidential data and update client management system.
• Support inquiries via helpline and certification email accounts.
• Handle archiving/records keeping and manage partner addenda.
• Provide excellent customer service in client interactions.
• Assist with special projects and maintaining certification partnerships.

Skills

Verbal and written communication

Attention to detail

Project management

Spanish language

Mandarin language

Cantonese language

Korean language

Haitian Creole language

Education

Bachelor’s degree

High school diploma or equivalent

Tools

MS Word

Excel

Job description

Compliance Auditor

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs. The Division of Economic and Financial Opportunity (DEFO) is committed to encouraging a competitive and diverse New York City business environment by promoting the growth and success of small businesses, with special emphasis on historically underserved groups, and ensuring their meaningful participation in the government procurement process. The goals of the division are to increase and retain the number of certified minority and women-owned business enterprises (M/WBE); increase the number of M/WBEs winning government contacts and increase overall M/WBE participation in private and public sector contracting.

Job Description: Under the supervision of the Field Audit Supervisor, the Compliance Auditor will conduct activities to ensure the division meets its obligation to audit the mandated percentage of certification applicants annually, and conducts additional audits, as needed. Tasks will include, but not be limited to the following:

• Review and analyze documents received as part of the MWBE, LBE and EBE certification application process (including, but not limited to, financial records, payroll and employee records, tax documents and contract files) to ensure validity, accuracy, and completeness;
• Conduct site visits/desk audits by interviewing certification applicants and reviewing business records to probe complexities relevant to eligibility determinations and evaluate factors or conditions relevant to business operations (e.g., workspaces, equipment, inventory, vehicles, and staffing);
• Make eligibility recommendations based on thorough analysis of business documentation submitted by applicants;
• Contact clients and SBS vendors via telephone and written correspondence to assist with the completion of the certification application process;
• Draft Certification denials and revocation letters for the Field Audit Supervisor's review;
• Maintain confidential data securely and appropriately as well as routinely update client management system;
• Support inquiries via M/WBE certification helpline and the M/WBE Certification email accounts process all lead requests in the Certification System;
• Handle archiving/records keeping tasks; establish and maintain comprehensive, secure, and retrievable files; process partner agency addendums;
• Provide excellent customer service and interactions with clients;
• Assist with special projects such as supporting and maintaining our existing certification partners, as needed.

Minimum Qualifications: 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills: A valid New York State Driver's license and ability to drive in and around the New York City region - Comfort working in a fast-paced environment, managing multiple projects simultaneously and prioritizing assignments - At least 2 years of experience handling and analyzing business and financial documents in an analytical role, e.g., corporate by-laws, partnership agreements, tax returns, and bank statements - Outstanding verbal and written communication and interpersonal skills - Professionalism, strong work ethic, sound judgment and attention to detail - Proficiency in MS Word, Excel and comfortable learning new computer programs - Experience working with cross-functional teams and diverse groups of people - Fluent in Spanish, Mandarin, Cantonese, Korean, and Haitian Creole a plus.

Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.