Compliance & Audit Quality Coordinator

Synova-Group-1; Brooklyn Park (MN); On-site; USD 58,000 - 70,000; Full time

Job summary

Synova-Group-1 is seeking a Compliance Coordinator to support quality assurance and regulatory compliance across sites in Brooklyn Park, MN. You will audit sites, track EVV compliance, and assist with policy updates to ensure DHS 245D standards are met.

The role is hourly, non-exempt and reports to the CCDO; you will collaborate with the Services Team to maintain audit records, prepare training materials, and participate in Safety Committee activities.

Qualifications

• Preferred Bachelor's Degree in Social Work, Human Services, Psychology, Sociology, or a related field.
• 1-3 years of experience in quality assurance, compliance, auditing, case management, or a related human services field.
• 3-5 years of experience delivering services to vulnerable adults or children.
• Firm understanding of 245D licensing standards.
• Proficiency in all Microsoft Office applications.
• Experience with Electronic Visit Verification (EVV) systems preferred.

Responsibilities

• In coordination with the CCDO, ensures each site is audited on a quarterly basis.
• Submits site audit correction orders to the Residential Director with a correction due date.
• Conducts Individual Served Record audits and ensures records are completed semi-annually.
• Audits EVV data and monitors EVV compliance reports.
• Completes monthly attendance audits and quarterly training audits.
• Assists with compiling Satisfaction Survey results.
• Maintains an audit spreadsheet noting correction orders, trends, and completion dates.
• Participates in the Safety Committee and assists with policy updates and communications.
• Engages in ongoing training such as Star Services, ARRM, DHS, and county-level trainings.
• Maintains knowledge of 245D and related policies; provides professional support to the Services Team.

Skills

Quality assurance

Compliance

Auditing

Risk management

Communication

Education

Bachelor's degree in Social Work

Bachelor's degree in Human Services

Bachelor's degree in Psychology

Bachelor's degree in Sociology

Tools

Microsoft Office

EVV systems

Job description

Synova-Group-1 is seeking a Compliance Coordinator to support quality assurance and regulatory compliance across sites in Brooklyn Park, MN. You will audit sites, track EVV compliance, and assist with policy updates to ensure DHS 245D standards are met.

The role is hourly, non-exempt and reports to the CCDO; you will collaborate with the Services Team to maintain audit records, prepare training materials, and participate in Safety Committee activities.