Compliance Associate (2024)

Metropolitan Property Management; Washington (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life/Disability Insurance

401(k) Employer Match

Paid Time Off

Paid Holidays

Recognition Program

Job summary

Metropolitan Property Management is seeking a Compliance Associate to support housing and program compliance across HUD, LIHTC, USDA and related standards at our Washington, NC site. You will help maintain resident files, assist audits, and coordinate training communications.

The role requires attention to detail, strong organizational and written communication skills, and proficiency with Microsoft Office. Two years of relevant experience in property management or compliance is preferred.

Qualifications

• High school diploma or GED required.
• At least 2 years of experience in property management, affordable housing, or compliance.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office and file management systems.
• Excellent verbal and written communication skills.

Responsibilities

• Review resident and applicant files for eligibility, income verification, and accuracy according to HUD, LIHTC, and other program guidelines.
• Monitor resident recertifications, lease documentation, move-ins and move-outs and related documentation to ensure timely and accurate completion.
• Verify and audit property manager recertifications and income, asset, and rent calculations for accuracy and compliance with program standards.
• Maintain detailed compliance records and ensure all required documentation is completed, signed, and properly filed.
• Assist in conducting internal audits to identify and correct compliance deficiencies.
• Track and monitor critical dates such as recertifications, inspections, and reporting deadlines.
• Support the completion and submission of monthly, quarterly, and annual compliance reports.

Skills

Attention to detail

Communication

Organizational skills

Microsoft Office

Analytical thinking

Team collaboration

Education

High school diploma or GED

Associate or bachelor’s degree in business/public administration

Tools

OneSite

Yardi

Job description

Job Details

Job Location: Corporate - Washington, NC 27889
Job Title: Compliance Associate

Benefits

• Health Insurance – Employee portion of $97.50 per pay period
• Dental & Vision Insurance – 100% paid by Metropolitan Property Management
• Term Life, Short-Term Disability, Long-Term Disability, Critical Illness, Accident, and Hospital Indemnity Insurance – 100% paid by Metropolitan Property Management
• 401(k) Retirement Plan – 100% employer match up to 7%
• Paid Time Off (PTO) Plan
• Exceptional Employee Recognition Program
• Paid Holidays – 30 days annually, including a paid day off for your birthday

Position Summary

The Compliance Associate supports the organization’s compliance operations by assisting in the monitoring, documentation, and reporting of regulatory adherence across housing, property management, and organizational programs. This role ensures all company activities comply with federal, state, and local housing regulations (including HUD, LIHTC, USDA, NCHFA and Fair Housing standards), as well as internal policies and procedures. The Compliance Associate plays a key role in maintaining accurate resident files, supporting audits, and coordinating compliance-related training and communications.

Essential Functions

Compliance Monitoring and Documentation

• Review resident and applicant files for eligibility, income verification, and accuracy according to HUD, LIHTC, and other program guidelines.
• Monitor resident recertifications, lease documentation, move-ins and move-outs and related documentation to ensure timely and accurate completion.
• Verify and audit property manager recertifications and income, asset, and rent calculations for accuracy and compliance with program standards.
• Maintain detailed compliance records and ensure all required documentation is completed, signed, and properly filed.
• Assist in conducting internal audits to identify and correct compliance deficiencies.
• Track and monitor critical dates such as recertifications, inspections, and reporting deadlines.
• Support the completion and submission of monthly, quarterly, and annual compliance reports.

Audit and Reporting Support

• Prepare files and documentation for internal and external audits.
• Assist in compiling data and reports requested by regulatory agencies, investors, and management.
• Maintain audit-ready records to ensure a consistent state of compliance across all programs.

Training and Departmental Assistance

• Provide administrative support to the Senior Compliance Specialist during audits, file reviews, and policy updates.
• Help develop, organize, and distribute compliance training materials to staff.
• Communicate compliance reminders and updates to property managers and other departments as needed.

Policy and Procedure Implementation

• Support the ongoing review and revision of compliance policies and procedures.
• Ensure new regulations and guidance from HUD, IRS, and other agencies are incorporated into internal practices.
• Participate in department meetings to identify opportunities for improvement in compliance workflows.

Qualifications

Required:

• High school diploma or GED equivalent.
• Minimum of two (2) years of experience in property management, affordable housing, or compliance-related work.
• Strong attention to detail, organization, and accuracy.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and file management systems.
• Excellent verbal and written communication skills.

Preferred:

• Associate or bachelor’s degree in business administration, public administration, or a related field.
• Knowledge of HUD, LIHTC, and USDA Rural Development program regulations.
• Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or equivalent certification.
• Experience with property management software such as OneSite, Yardi, or similar.

Core Competencies

• Integrity and Ethics - Maintains confidentiality and complies with all applicable laws and policies.
• Attention to Detail - Ensures accuracy and thoroughness in documentation and reporting.
• Analytical Thinking - Identifies compliance risks and recommends corrective actions.
• Communication - Clearly conveys compliance information to staff and leadership.
• Team Collaboration - Works effectively within a team environment, supporting cross-departmental needs.