Compliance Associate

Ontrac; Phoenix (AZ); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Time Off including Holidays

401(k) with company match

Safe and clean work environment

Job summary

OnTrac in Phoenix, AZ is hiring a Compliance Associate to liaison between operations and vendors, ensuring contract compliance and reducing liabilities. The role requires travel up to 60% to support multiple company locations and vendor relationships across the Southwest.

The ideal candidate has an Associate’s degree or equivalent experience, with strong analytical, project management, and accounting skills, and a familiarity with transportation regulations.

Qualifications

• The Must-Haves: Associate’s Degree or two years contract compliance and Vendor Relations-related experience.
• Knowledge of transportation industry is preferred.
• Strong analytical, project management, and accounting abilities.
• Ability to travel up to 60%.

Responsibilities

• Be the main point of contract regarding qualification needs for Regional Service Providers and other providers of transportation and delivery services.
• Act as a liaison between operations personnel and vendors providing services for the Company.
• Assist in prevention and resolution of disputes between Company and providers.
• Perform periodic inspections on contractual compliance and qualification items (Insurance, DOT/FMCSA, Licenses, Permits, etc.).

Skills

Analytical skills

Contract compliance

Vendor relations

Travel up to 60%

Education

Associate’s degree or equivalent experience

Job description

Job Description

Posted Friday, August 28, 2026 at 7:00 AM

OnTrac is hiring a Compliance Associate in the Phoenix, AZ area!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: 4440 E. Elwood, Suite 103, Phoenix, AZ 85040

Travel Requirement: This position is based out of the Phoenix site but requires up to 60% travel to support operations at company locations in Phoenix, Buckeye, and Tucson, AZ, as well as potential travel to Reno and Las Vegas, NV.

Shift: This role operates on a variable schedule with hours assigned according to business needs. Specific shifts and workdays are not guaranteed and may change based on operational priorities.

Compensation: The expected starting base pay range for this position is $54,400 - $68,000, with a full potential base salary range over a successful candidate’s tenure in the position of $68,000 - $81,600. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Employment Logistics:

The primary purpose of this position is to enhance the Company’s ability to provide quality service to its customers by acting as a liaison between the operations personnel and vendors providing services on behalf of OnTrac. This role involves reducing Company’s exposure to certain liabilities by maintaining vendor contract compliance, therefore strengthening the company’s defensibility.

Unpacking the Benefits:

• Competitive individual and group benefits
• Medical, Dental, and Vision insurance
• Paid Time Off including Holiday pay
• 401(k) with company match
• Safe and clean work environment

The Must-Haves:

• Associate’s Degree or two years contract compliance and Vendor Relations-related experience and/or training; or the equivalent combination of both
• Previous knowledge of transportation industry, preferred
• A high level of analytical skills, project management and accounting experience
• The ability to solve practical problems and deal with a variety of concrete variables in situations with limited standardization
• Ability and willingness to travel up to 60%

Your Mission in Motion:

• Be the main point of contract regarding qualification needs for Regional Service Providers and other providers of transportation and delivery services.
• Act as a liaison between the operations personnel and vendors providing services on behalf of the Company.
• Assist in the prevention and resolution of various disputes between Company and Regional Service Providers and vendors.
• Perform periodic inspections on all contractual compliance and qualification items relating to Insurance, DOT/FMCSA, Business Licenses, DMV Permits, etc.

Paving your way to your success:

• Train and inform OnTrac personnel on both proper methods of communication with RSPs and assist with contract knowledge.
• Heavy communication with both Operations and RSPs ensuring contract compliance; ensuring strong, legal business relationships.
• Communicate all findings and recommend courses of action with appropriate individuals
• The ability to function independently in a multi-tasked environment.

Posting Timeline:

This job posting is anticipated to remain open for at least 30 days from the date of posting

Disclosures:

*Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

OnTrac is proud to be an Equal Opportunity Employer

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.