Compliance Advocate

Peregrine Technologies; Springfield (IL); Remoto; USD 120.000 - 190.000; Tempo integral

Resumo da vaga

Peregrine Technologies seeks a Major Client Advocate to own enterprise customer relationships, acting as the primary interface between customers and our engineering teams. You will ensure successful deployments, adoption, and measurable outcomes across dashboards, metrics, and stakeholder engagements.

The role requires strategic thinking, accountability, and the ability to travel up to 60% of the time, with remote work options for candidates located in WI/MN/nearby areas.

Qualificações

• 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts.
• Comfort managing scope, risk, and complex cross-functional coordination.
• Experience in public safety, government, or compliance-heavy environments is strongly preferred.
• Ability to travel ~60% of the time - this is required.

Responsabilidades

• Own all customer relationships and act as primary interface between customers and Peregrine's engineers.
• Represent the voice of the customer to the product and engineering teams and support updates, workflows, and features.
• Ensure adoption and measurable operational outcomes for deployments, including dashboards and metrics.
• Build deep relationships with agency stakeholders through executive-level collaboration and onsite visits.

Conhecimentos

Enterprise deployments

Account ownership

Cross-functional coordination

Public sector experience

Travel readiness

Descrição da vaga

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.

We are looking for a Client Advocate to own all customer relationships throughout the contract. You’ll be the primary interface between our customers and our team, representing the voice of the customer to our engineers and supporting the customer with new updates, workflows, and features to the platform. This involves interpreting multiple and complex data sources to ensure all users are working in Peregrine to the best of their ability, including dashboards, metrics, and onsite visits to build deep relationships with all agency stakeholders.For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level.

This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity.Position

Position is based remotely in Wisconsin, Minnesota, or surrounding area with significant travel required across WI, MN, ND, MI & IL.

You thrive in complex environments and enjoy taking full ownership of high-impact customer relationships

You bring structure to ambiguity and know how to align competing priorities toward a clear outcome

• 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts~
• Comfort managing scope, risk, and complex cross-functional coordination~
• Experience in public safety, government, or compliance-heavy environments is strongly preferred.~
• Ability to travel ~60% of the time - this is required

Annual Salary + Benefits + Equity (if applicable) + Bonus (applicable)$

We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.