Complex Scheduler | Infusion Therapy | PRN Status

Logan Health; Kalispell (MT); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

matching 401(k) plan

Employee Assistance Program

hourly differential pay

Job summary

Logan Health is seeking an experienced Infusion Scheduler to support our Hospital Infusion team. This role connects patients, clinical staff, referring offices, insurers and other departments to ensure infusion services are scheduled accurately and efficiently.

The ideal candidate will manage referrals, authorizations and documentation across EMR systems, maintain confidentiality per HIPAA, and provide courteous, precise scheduling support in a fast-paced environment.

Qualifications

• Minimum of two years scheduling experience.
• Experience with medical terminology.
• Experience with insurance verification, prior authorizations and referrals.
• Ability to work across multiple electronic medical record systems.
• Ability to manage electronic and faxed documentation.
• Strong organizational skills with attention to detail.
• Excellent verbal, written and interpersonal communication.
• Able to handle confidential information professionally.

Responsibilities

• Schedule and coordinate infusion appointments accurately and efficiently.
• Communicate with patients in person and by phone about appointments and instructions.
• Coordinate with clinical teams, referring offices, insurers and other departments.
• Review referrals, orders, authorizations and documentation to meet scheduling requirements.
• Assist with insurance verification and prior authorization tracking.
• Maintain accurate patient and scheduling data in EMR systems.
• Process incoming/outgoing faxes and electronic documentation.
• Identify missing information and follow up with the appropriate people.
• Protect patient confidentiality per HIPAA requirements.
• Prioritize multiple scheduling needs while providing professional service.
• Provide backup scheduling and administrative support as needed.

Skills

Scheduling experience

Medical terminology

Insurance verification

Prior authorizations

EMR systems

Documentation management

HIPAA compliance

Tools

Meditech

Job description

Complex Scheduler | Infusion Therapy

Our Mission

Quality, compassionate care for all.

Our Vision

Reimagine health care through connection, service and innovation.

Our Core Values

Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Make a meaningful difference behind the scenes of patient care. Logan Health is seeking an experienced Scheduler to support our Hospital Infusion team. This role serves as an important connection between patients, clinical staff, referring offices, insurance companies, and other departments to help ensure infusion services are scheduled accurately and efficiently.

The Infusion Scheduler communicates with patients both in person and by phone and must be comfortable managing detailed scheduling needs, medical documentation, insurance requirements, referrals, and prior authorizations.

Location and Schedule

• Location: Hospital Infusion, near Entrance A

• Employment status: PRN/as needed

• Department hours: Monday through Friday, 8:00 a.m.–4:30 p.m.

• Advance scheduling may be available when covering planned vacations or other absences

• Some shifts may be offered on short notice to help cover call-outs or unexpected department needs

• No nights, evenings, weekends, or holidays

• PRN hours are based on department needs and are not guaranteed.

What You’ll Do

As an Infusion Scheduler, you will:

• Schedule and coordinate infusion appointments accurately and efficiently

• Communicate with patients both in person and over the phone regarding appointments, scheduling instructions, and next steps

• Coordinate with clinical teams, referring offices, insurance companies, and other departments

• Review referrals, orders, authorizations, and supporting documentation to ensure scheduling requirements are met

• Assist with insurance verification and prior authorization tracking

• Maintain accurate patient and scheduling information within multiple electronic medical record systems

• Process incoming and outgoing faxes and electronic documentation

• Identify missing or incomplete information and follow up with the appropriate individuals or departments

• Protect patient confidentiality and follow HIPAA requirements

• Prioritize multiple scheduling needs while maintaining accuracy, professionalism, and excellent customer service

• Provide backup scheduling and administrative support to the department as needed

Qualifications

Required

• Minimum of two years of scheduling experience

• Experience working with medical terminology

• Experience with insurance verification, prior authorizations, and referral processes

• Ability to work within multiple electronic medical record systems

• Ability to manage electronic and faxed documentation

• Strong organizational skills and attention to detail

• Ability to prioritize competing responsibilities and work both independently and as part of a team

• Excellent verbal, written, and interpersonal communication skills

• Ability to handle sensitive and confidential information with professionalism, tact, and discretion

Preferred

• Previous oncology or infusion scheduling experience

• Previous experience using Meditech

• Familiarity with infusion-related terminology, workflows, orders, and treatment scheduling

Who Thrives in This Role?

The ideal candidate is an experienced medical scheduler who is comfortable working in a detailed, fast-moving healthcare environment. You are dependable, organized, and confident in communicating with patients and clinical teams. You understand that accurate scheduling, insurance coordination, and documentation are essential to helping patients receive timely care.

Shift:

Day Shift - 8 Hours (United States of America)

PRN employees typically work 0–19 hours per week. Hours may vary based on department needs, including staffing shortages, vacation coverage, and unexpected call-outs.

PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed.

• matching 401(k) plan

• Employee Assistance Program

• hourly differential pay for certain shifts or hours

Pay rates and scheduling practices may vary by department.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.