Complex Lead Installer

Johnson Controls, Inc.; Auburn Hills (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company that values safety and collaboration! This role involves installing and servicing fire alarm systems, ensuring customer satisfaction through excellent service and technical expertise. With a commitment to safety and a supportive team environment, you'll have opportunities for professional growth and development. If you have a background in low voltage electrical systems and a passion for customer service, this position could be your next great career move. Enjoy a competitive salary and comprehensive benefits from day one!

Benefits

Paid vacation/holidays/sick time

Comprehensive benefits package

401K plan

Extensive training opportunities

Collaborative team environment

Dedication to safety policies

Qualifications

• 5+ years in low voltage electrical systems, especially Fire/Life Safety.
• NICET level II in Fire Alarm Systems required.
• Strong customer service and organizational skills.

Responsibilities

• Install and service fire alarm systems at customer sites.
• Troubleshoot and repair low voltage circuit issues.
• Supervise equipment installation to meet specifications.

Skills

Low Voltage Electrical Systems

Fire Alarm Systems

Blueprint Reading

Customer Service

Organizational Skills

Safety Guidelines Adherence

Physical Labor

Education

High School Diploma

NICET Level II Certification

Associates Degree in Electronics or related field

Tools

Hand Tools

Multi-Meter

Digital Analyzer

Job description

What we offer

• Competitive salary and bonus plan
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision careavailable on day one
• Extensive product and on the job/cross training opportunitieswith outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us Out:A Day in a Life at Johnson Controls

What you will do

• This skilled position involves the installation, programming, troubleshooting, configuring, commissioning, and servicing standalone and networked fire alarm systems and other related building system products at customer sites.
• Panel repair/reprogram, device replacement/repair, diagnosing and resolving low voltage circuit troubles and system testing.
• Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.

How you will do it

• Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed
• Will be required to participate in after hours on call service program
• Communicate with central dispatch on current work order status and receive updates on outstanding customer issues
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals
• Supervise and inspect the installation of equipment to meet customer and contract specifications
• Complete necessary certification courses on internal and external products used
• Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner

What we look for
Required

• At least 5 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems
• High School Diploma or equivalent required
• NICET level II or higher in Fire Alarm Systems
• State of Michigan Fire Alarm Specialty Technician License (FAST)
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals
• Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Able to work flexible hours including weekends and after hours to meet customer requirements
• Overnight travel may be required
• Demonstrate a high level of customer service
• Ability to lead & work well with team members
• Ability to adhere to, implement, and always follow safety guidelines and procedures
• Strong organizational skills, positive attitude, and an ability to learn quickly
• Possess a valid driver's license and driving record that meets company requirements
• Able to pass a pre-employment background and drug test
• Able to obtain and retain any licenses that are required by National, State and Local codes
• Basic understanding of Network concepts and architectures.

Preferred

• Two-year Associates Degree in Electronics; Network; Computer Science or related field or ability to obtain in first year

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

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