Complex Director in Residence Life Office

Buffalo State College; Buffalo (NY); On-site; USD 51,000 - 53,000; Full time

Job summary

Buffalo State University in Buffalo, NY seeks a Complex Director to lead one or more residence halls on a 12-month live-in basis. As a frontline manager and educator, you develop themed housing options and supervise undergraduate staff and graduate assistants.

Responsibilities include crisis intervention, community development, programming, conduct oversight, facilities management, and summer assignments. This essential position requires strong leadership and commitment to inclusive student

Qualifications

• Full-time experience in residence hall or university apartment management.
• Ability to respond to emergency situations during non-traditional business hours and on weekends.
• Experience fostering inclusive communities through programming or training.

Responsibilities

• supervision, training, and development of undergraduate student staff and graduate assistants
• community development
• 24-hour crisis intervention
• provide educational and social programming for the residential population
• community council advisor
• facilities management
• conduct officer for student conduct and community standards
• emergency and crisis response duties, including after hours and weekends
• summer responsibilities will be assigned.

Skills

Residence life management

Emergency response

Staff supervision

Community development

Education

Master's Degree in higher education administration

Tools

THD

StarRes

Mazient

Job description

Job Opportunities at Buffalo State University

Buffalo State is one of the largest comprehensive schools in the State University of New York system. As a civically minded, urban-engaged campus community located in the city’s cultural corridor, Buffalo State prides itself as having smaller learning environments coupled with larger university opportunities. Boasting a diverse and inclusive campus, Buffalo State is committed to the intellectual, personal, and professional growth of its students, faculty, staff, and alumni. The school’s mission is to deliver a broad array of high-quality and distinctive academic programs infused with diversity, creativity, and hands‑on learning opportunities for hardworking students who seek a personalized and affordable education that engages their minds and advances their careers. Buffalo State is dedicated to excellence in teaching, research, service, scholarship, creative activity, and cultural enrichment. With degree programs in education, the arts, science, arts and humanities, and professional studies, each year over 6,000 students choose Buffalo State. Buffalo State welcomes applicants who are committed to helping us fulfill our mission.

Faculty/Professional

Faculty/Professional Professional

Department

Department Residence Life Office

Local Title

Local Title Complex Director

Budget Title

Budget Title Residence Hall Director

Rank

Line Number

Line Number 43102, TBD

Salary Range

51,261-53,261

FTE

Full‑Time

Bargaining Unit

UUP

PRODiG+ Position

No

Executive Position

No

FLSA

Exempt

Department Website

Brief Job Description

The Complex Director (CD) is a 12‑month live‑in appointment and is a frontline manager/educator of the student population in one or more residence halls. A primary focus of the CD is the development of a residential theme area, which may include the first‑year experience, upper‑class housing, or apartments.

Responsibilities of the CD include:

• supervision, training, and development of undergraduate student staff and graduate assistants;
• community development;
• 24‑hour crisis intervention;
• provide educational and social programming for the residential population;
• community council advisor;
• facilities management;
• serve as a conduct officer for student conduct and community standards and a special advising assignment.
• Included among work and on‑call responsibilities are emergency and crisis response duties, including those that occur after traditional business hours and on weekends. This position is considered an essential‑critical position.
• Summer responsibilities will be assigned, such as summer hall director, conference director, or roles in other summer projects

Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Buffalo State University is not an E‑Verify employer.

Multiple vacancies are available.

Required Qualifications

• Full‑time experience in residence hall or university apartment management
• Ability to respond to emergency situations during non‑traditional business hours and on weekends
• Experience fostering inclusive communities through programming or training

Preferred Qualifications

• Master’s Degree (do you want this in a specific field? (higher education administration)
• Progressive experience in residence hall or university apartment management
• Experience in student conduct and community standards
• Experience using a related student software system ( THD , StarRes, or Mazient)

Buffalo State is an affirmative action/equal opportunity institution that subscribes to all federal, state, and SUNY legal requirements and does not discriminate against applicants, students, or employees on the basis of race, sex, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status (Nondiscrimination Notice). Any violation of this policy should be reported to the Institutional Equity, Diversity, and Inclusion Office, Cleveland Hall 204, [phone]. Buffalo State is a VEVRAA Federal Contractor. If you have any questions, please contact Jamie Warnes at [e-mail] or call [phone].

Applicants interested in positions may access the Annual Security Report ( ASR ) for SUNY Buffalo State at http://police.buffalostate.edu . The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Buffalo State University Police Department at [phone].

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Buffalo State website
  • Buffalo News
  • Buffalo Rocket
  • Challenger
  • Chronicle of Higher Education
  • HigherEdJobs
  • Panorama Hispano News
  • Employee Referral
  • Other
• * All applicants are subject to a pre‑employment background investigation. The college's Pre‑Employment Background Screening Policy is available at http://hr.buffalostate.edu/pre-employment-background-screening. Prior to an offer of employment, an applicant will be required to sign an authorization release form, allowing Buffalo State to conduct a background investigation. Failure of an applicant to sign the authorization release form will disqualify an applicant from further consideration for appointment.
  • I agree to comply with the college's policy.
  • I do not agree to comply with the college's policy. (Note, this selection will disqualify you from further consideration for appointment.)

Documents Needed to Apply

Required Documents

• Resume / Curriculum Vitae
• Cover Letter
• Names and Contact Information for 3 Professional References

Optional Documents