Complex Claims Specialist - Misc. Professional Liability

The Jonus Group; Atlanta (GA); On-site; USD 125,000 - 155,000; Full time

Benefits offered by this job

401(k)

Paid time off

Professional development opportunities

Job summary

The Jonus Group seeks a seasoned Complex Claims Specialist to join its Claims team in Atlanta, GA. You will manage mid to high-severity MPL claims, oversee litigation, draft coverage letters, and collaborate with internal and external stakeholders to drive favorable outcomes.

Ideal candidates have 6+ years in Professional Liability or Specialty/Financial Lines, a JD preferred, active adjuster licensing, and proven leadership in negotiation and litigation strategies.

Qualifications

• 6+ years in Professional Liability or Specialty/Financial Lines claims handling.
• JD from ABA-accredited law school may supplement claims handling.
• Licensing as an adjuster within 90 days of employment.

Responsibilities

• Manage and resolve complex mid to high-severity MPL claims and litigation.
• Draft complex coverage letters including reservation of rights and denials.
• Analyze claim docs and filings to determine resolutions.
• Lead defense strategies on litigated files.
• Mentor and train team members in claims handling.

Skills

MPL claims handling

Litigation leadership

Negotiation skills

Mentoring

Analytical thinking

Communication skills

Licensing knowledge

Education

Bachelor's degree

Juris Doctor (JD) preferred

Job description

Job Description

Complex Claims Specialist - Miscellaneous Professional Liability (MPL)

Job Summary

Seeking a highly skilled and experienced Complex Claims Specialist to join a dynamic and innovative Claims team. This role focuses on managing mid to high-severity primary Miscellaneous Professional Liability (MPL) claims, including those involving insurance agents, property managers, tax preparers, and various consultants. As a key contributor, you will oversee all aspects of the claims and litigation process, collaborating with internal and external stakeholders to achieve optimal outcomes.

Compensation Package

• Salary Range: $125,000 - $155,000 annually
• Bonus: 10% performance-based bonus
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage and resolve complex mid to high-severity MPL claims, including all phases of litigation.
• Draft complex coverage letters, including reservation of rights and denial letters, with minimal supervision.
• Analyze claim documentation and legal filings to determine appropriate resolutions.
• Lead defense strategies on litigated files, ensuring adherence to litigation best practices.
• Mentor and train team members to enhance their claims handling expertise.
• Investigate claims, negotiate settlements, and utilize alternative dispute resolution methods to achieve positive outcomes.
• Identify emerging exposures, claims trends, and suspected fraudulent claims, collaborating with the special investigations unit as needed.
• Maintain accurate and comprehensive documentation of claim files in compliance with company policies and regulatory requirements.

Qualifications/Requirements

• Minimum of 6 years of experience in Professional Liability and/or Specialty/Financial Lines claims handling.
• A Juris Doctor (JD) from an ABA-accredited law school may supplement claims handling experience.
• Proven ability to positively influence complex claims outcomes through investigation, negotiation, and litigation leadership.
• Advanced knowledge of coverage within MPL or related specialties.
• Strong understanding of the litigation process and advanced negotiation skills.
• Experience mentoring and training claims examiners.
• Excellent verbal and written communication skills.
• Advanced analytical and problem-solving abilities.
• Bachelor’s degree required; JD preferred.
• Adjuster licensing required within 90 days of employment.