Complex Case Care Manager

Community Options, Inc.; Greenville (NC); On-site; USD 62,000 - 103,000; Full time

Job summary

Community Options, Inc. is seeking a Care Manager in Greenville, NC, responsible for coordinating patient care. This role aims to enhance care quality and client satisfaction while managing healthcare costs. Candidates must have a relevant nursing or social work degree and support their patients through effective care plans.

Qualifications

• Requires either an Associate Degree in Nursing or a Bachelor's in Social Work.
• Current NC Registered Nurse license is required for nursing applicants.
• 0-3 years of Medical Case Management experience preferred.

Responsibilities

• Manage and coordinate patient care throughout the continuum.
• Complete psychosocial assessments within required timeframes.
• Work collaboratively with healthcare providers and teams.

Skills

Communication

Problem Solving

Critical Thinking

Education

Associate Degree in Nursing or higher

Bachelor of Science in Social Work or higher

Job description

4 days ago Be among the first 25 applicants

Community Options, Inc. provided pay range

This range is provided by Community Options, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$62,400.00/yr - $102,960.00/yr

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Care Manager is responsible for coordination of the plan of care through collaboration with the provider, the interdisciplinary team, the patient and family.

The Care Manager facilitates the plan of care with the underlying objective of enhancing the quality of patient care, optimizing clinical outcomes and patient satisfaction while managing the cost of care. In addition, the Care Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements and patient satisfaction).

The Care Manager is accountable for a designated patient caseload and plans effectively in order to meet patient needs, manage the length of service, promote efficient utilization of resources and ensure a well-organized and safe plan of care is established for every patient.

Responsibilities

• Manage, coordinate, and facilitate patient care progression throughout the continuum.
• Completes psychosocial assessments using departmental procedures and within the required timeframes.
• Works collaboratively and maintains active communication with providers, nursing and other members of the health care team to effect timely, appropriate patient management.
• Utilizes critical thinking, assessment findings and clinical skills to lead interdisciplinary team in plan of care development and implementation.
• Identifies delays or alterations in the plan of care and addresses/resolves system (internal and external) problems impeding diagnostic or treatment process to ensure delivery of care in the most appropriate setting.
• Makes the necessary arrangements to facilitate and coordinate support services to significantly improve outcomes, through safe, sustainable plans of care and appropriate follow up.
  
  

Minimum Requirements

Education: Associate Degree in Nursing or higher or Bachelors of Science in Social Work or higher is required.

If a Registered Nurse, current licensure as a Registered Nurse by the NC Board of Nursing is required.

Experience: 0-3 years of Medical Case Management

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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