Complex-Case Care Coordinator in Arkansas

Arkansas Provider Coalition LLC; Arkansas; On-site; USD 68,110,000 - 75,676,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Short-term disability

Long-term disability

Employee assistance program

Job summary

Arkansas Provider Coalition is seeking an Enhanced Care Coordinator to develop and monitor the Person-Centered Service Plan (PCSP) for members labeled as complex cases due to readmissions or guardianship changes.

You will collaborate with families, providers and care teams to ensure appropriate care and address barriers to access, while maintaining compliance and data security. Excellent communication and coordination are essential.

Qualifications

• Education: 2 years of college coursework in social work, psychology, sociology or health field; Bachelor’s preferred.
• Care coordination: 2 years minimum; 3–5 years preferred in managed care/AR PASSE; DCFS experience or LCSW/LMSW preferred.
• Strong communication, mediation and meeting facilitation skills.

Responsibilities

• Work directly with members and support circles to meet health and service needs.
• Regularly communicate with members, families, providers and stakeholders.
• Assist with unassigned cases to ensure seamless care transitions.
• Provide information and elevate risks to implement PCSP.
• Conduct weekly calls with care teams and stakeholders to coordinate care.
• Create materials to improve care efficiency and reduce risks.
• Schedule and manage appointments across Arkansas.
• Maintain compliance with regulations and data confidentiality.

Skills

Communication skills

Meeting facilitation

Coordination

Education

2 years college coursework

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Arkansas Provider Coalition is seeking an Enhanced Care Coordinator to develop and monitor the Person-Centered Service Plan (PCSP) for members labeled as complex cases due to readmissions or guardianship changes.

You will collaborate with families, providers and care teams to ensure appropriate care and address barriers to access, while maintaining compliance and data security. Excellent communication and coordination are essential.