Compassionate Veterinary Reception & Client Care

American Veterinary Group (AVG); Winter Haven (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401(k) Match

Paid time off (PTO)

Parental leave

Work-life balance day off

Disability options

Discounted veterinary care

Scrub allowance

Professional growth opportunities

Tuition assistance

Job summary

American Veterinary Group (AVG) is seeking a Veterinary Receptionist to provide outstanding client service and support in a fast-paced, multi-doctor animal hospital. The role focuses on front-of-house duties, including answering calls, scheduling, greeting clients, and processing paperwork.

The position requires clear communication, organization, and a positive, professional demeanor as you support patient care and collaborate with clinical teams.

Qualifications

• Prior customer service experience.
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. In-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff.
• We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the ADA and applicable laws.

Responsibilities

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment.
• Energetic people-and-pet person with excellent work ethic and social and organizational skills.
• Be compassionate and caring.
• Willing to work flexible hours, including weekends.
• Can work individually as well as on a team.
• Self-starter personality that can complete daily tasks without constant direction.

Skills

Customer service experience

Lift 40 lbs

Job description

American Veterinary Group (AVG) is seeking a Veterinary Receptionist to provide outstanding client service and support in a fast-paced, multi-doctor animal hospital. The role focuses on front-of-house duties, including answering calls, scheduling, greeting clients, and processing paperwork.

The position requires clear communication, organization, and a positive, professional demeanor as you support patient care and collaborate with clinical teams.