Compassionate Veterinary Assistant - Client Care & Exams

Bell County Animal Clinic; Throop (Lackawanna County); On-site; USD 23,000 - 33,000; Full time

Job summary

Memorial Veterinary Hospital in Dickson City and Throop, PA, is seeking a Veterinary Assistant to join our team. You will support veterinarians during exams and treatments, interact with clients, and help maintain compassionate patient care.

The role requires a high school diploma, basic computer skills, and an ability to lift up to 50 pounds. Prior animal care experience is preferred. Training is provided, and a collaborative team environment is emphasized.

Qualifications

• High school diploma or equivalent required.
• Basic computer proficiency, including practice management software.
• Previous experience working with animals preferred; veterinary or animal care background strongly valued.

Responsibilities

• Provides compassionate, professional care to patients and clients at all times.
• Communicates clearly and respectfully with clients, doctors, and team members, including answering phones and routing inquiries as needed.
• Handles sensitive client situations with empathy and discretion, escalating medical questions appropriately.
• Assists the veterinarian during exams, diagnostics, treatments, and surgical procedures.
• Safely restrains animals of varying sizes and temperaments using low-stress handling techniques.
• Administers medications, draws up vaccines, collects lab samples, and performs basic lab tests as directed.
• Creates, reviews, and enters treatment plans accurately in the medical record system.
• Educates clients on common vaccinations, medications, and treatment protocols to ensure understanding of care plans and follow-up recommendations.
• Accurately records patient information and maintains organized, up-to-date medical records.
• Enters charges accurately and assists with the client check-out process, including processing payments when needed.
• Ensures exam rooms, treatment areas, and hospital spaces are clean, stocked, and well maintained.
• Demonstrates consistent reliability, punctuality, and commitment to supporting patients, clients, and hospital operations.
• Performs all other duties as assigned.

Skills

Communication

Customer service

Basic computer skills

Animal handling

Education

High school diploma or equivalent

Tools

Practice management software

Job description

Memorial Veterinary Hospital in Dickson City and Throop, PA, is seeking a Veterinary Assistant to join our team. You will support veterinarians during exams and treatments, interact with clients, and help maintain compassionate patient care.

The role requires a high school diploma, basic computer skills, and an ability to lift up to 50 pounds. Prior animal care experience is preferred. Training is provided, and a collaborative team environment is emphasized.