Compassionate Scheduling Coordinator - Home Care

Familytreecares; Houston (TX); On-site; USD 22,000 - 34,000; Full time

Job summary

Family Tree Private Care in Texas is seeking a scheduler to ensure timely client care scheduling and support for caregivers. The role focuses on efficient matching of client needs with care providers and maintaining accurate scheduling information.

You will build strong relationships with clients and staff, handle daily communications, and contribute to a culture of reliability and compassionate service within a growing home care company in Houston.

Qualifications

• High school diploma is required.
• 2 years of office coordination or related experience preferred.
• Experience in home care industry is a plus.

Responsibilities

• Accurately updates and maintains scheduling information.
• Develops and maintains relationships with clients and care providers.
• Ensures right-fit client-care provider matches.
• Maintains timely client service and professional conduct.
• Participates in weekly meetings with care team.
• Reviews care plans and initiates scheduling for new clients.
• Manages pay rates adjustments based on case complexity.
• Maintains documentation of communications.
• Responds promptly to calls with courtesy and empathy.
• Supports after-hours hand-offs to minimize disruptions.

Skills

Scheduling coordination

Communication

Problem-solving

Team player

Education

High school diploma

Office coordination experience

Job description

Family Tree Private Care in Texas is seeking a scheduler to ensure timely client care scheduling and support for caregivers. The role focuses on efficient matching of client needs with care providers and maintaining accurate scheduling information.

You will build strong relationships with clients and staff, handle daily communications, and contribute to a culture of reliability and compassionate service within a growing home care company in Houston.