Compassionate Resident Support & Housing Stability

United Way; Cedar Rapids (IA); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

The Commons on 16th in Cedar Rapids is seeking Resident Support Specialists to create a safe, welcoming environment for residents transitioning out of homelessness. You will build positive relationships, assist with basic needs, and navigate community resources, admissions support, and documentation.

This role requires compassion, dependability, and the ability to work in a fast-paced, team-oriented setting while maintaining professional boundaries and clear communication with residents and

Competenze

• High school diploma or GED required.
• Experience with individuals experiencing homelessness, trauma, mental health concerns, or substance use preferred.
• Strong communication, professionalism, and ability to maintain boundaries.

Mansioni

• Build positive, professional relationships with residents while maintaining healthy boundaries.
• Assist residents in identifying and meeting immediate basic needs including hygiene items, food access, supplies, and community supports.
• Provide basic resource navigation and referrals to internal and external services.
• Support resident engagement and encourage participation in services and housing stabilization activities.
• De-escalate low-level conflicts and communicate concerns to leadership as appropriate.
• Monitor daily activity within the building and maintain awareness of resident and visitor movement.
• Assist with intake activities including orientation, documentation collection, and room preparation.
• Complete shift notes and maintain accurate documentation of resident interactions.

Conoscenze

Strong communication

Interpersonal skills

Calm under pressure

Homelessness/trauma experience

Independent yet team-oriented

Formazione

High school diploma or GED

Descrizione del lavoro

The Commons on 16th in Cedar Rapids is seeking Resident Support Specialists to create a safe, welcoming environment for residents transitioning out of homelessness. You will build positive relationships, assist with basic needs, and navigate community resources, admissions support, and documentation.

This role requires compassion, dependability, and the ability to work in a fast-paced, team-oriented setting while maintaining professional boundaries and clear communication with residents and