Compassionate Phlebotomist: Donor Care & Precision

Kedrion Biopharma GmbH; Phoenix (AZ); On-site; USD 22,000 - 33,000; Full time

Job summary

Kedrion Biopharma Inc. in Phoenix, AZ seeks a Phlebotomist to guide donors through plasma donation, perform venipuncture, and maintain a clean, compliant center. You will educate donors, monitor wellbeing, and ensure accurate labeling and data entry.

You will uphold SOPs, support smooth donor flow, and assist with audits while providing compassionate donor care in a regulated environment.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification preferred (required in California).
• At least 1 year of phlebotomy experience preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high‑pressure situations.
• Commitment to safety, compliance, and donor care.
• Comfortable working in a regulated environment with exposure to bloodborne pathogens.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and plasma‑based therapies.
• Greet donors and perform introductions to establish trust and comfort.
• Perform venipuncture procedures following SOPs and monitor donor wellbeing.
• Maintain and calibrate equipment and ensure readiness for daily operations.
• Set up and operate donation machines and respond to alarms.
• Collect and label test samples and document donor data in the system.
• Respond promptly to donor complaints, deferrals, or concerns.
• Support donor flow and alert management to bottlenecks.
• Prepare the center for audits and ensure SOP compliance.
• Uphold data integrity and confidentiality for donor information.

Skills

Attention to detail

Interpersonal skills

Communication skills

Calm under pressure

Safety and donor care

Education

High school diploma or equivalent

Phlebotomy certification (preferred / required in CA)

Job description

Kedrion Biopharma Inc. in Phoenix, AZ seeks a Phlebotomist to guide donors through plasma donation, perform venipuncture, and maintain a clean, compliant center. You will educate donors, monitor wellbeing, and ensure accurate labeling and data entry.

You will uphold SOPs, support smooth donor flow, and assist with audits while providing compassionate donor care in a regulated environment.