Compassionate Pharmacy Technician — Immunizations & Care

CVS Health Corporation; Newport (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

CVS Health Corporation is seeking a Pharmacy Technician to support our pharmacy teams in delivering safe and accurate prescription fulfillment and exceptional patient service across CVS locations. You will follow SOPs, assist with vaccines where permitted, and maintain inventory while prioritizing patient safety and privacy.

You will complete required training and licensing as per state guidelines, travel to stores as needed, and contribute to a compassionate, inclusive workplace culture that

Responsibilities

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
• Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
• Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
• Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
• Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
• Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
• Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
• Reviewing and collecting patient information; tracking and documenting for each applicable patient
• Monitoring and managing vaccine supplies

Job description

CVS Health Corporation is seeking a Pharmacy Technician to support our pharmacy teams in delivering safe and accurate prescription fulfillment and exceptional patient service across CVS locations. You will follow SOPs, assist with vaccines where permitted, and maintain inventory while prioritizing patient safety and privacy.

You will complete required training and licensing as per state guidelines, travel to stores as needed, and contribute to a compassionate, inclusive workplace culture that