Compassionate Patient Transport Specialist

USA Health; Mobile (AL); On-site; USD 19,000 - 28,000; Full time

Job summary

USA Health in Mobile, AL is seeking a dedicated patient transport colleague to safely move patients throughout our facilities. You will verify patient identity, assist with transfers, and provide courteous service while adhering to HIPAA and infection-control standards.

Responsibilities include responding to transport requests, ensuring equipment is secure, and communicating with nursing staff about patient status and arrival times.

Qualifications

• High School Diploma or equivalent required.
• BCLS - Basic Life Support within 30 Days Required.
• Comparable combination of education and experience may substitute for the above requirements.

Responsibilities

• Safely transports patient throughout the hospital using wheelchairs, stretchers, beds, and other approved equipment.
• Responds promptly to transport requests and prioritizes assignments according to departmental procedures and patient-care needs.
• Uses two approved patient identifiers to verify the correct patient prior to transport.
• Confirms the patient's destination and appropriate mode of transportation before leaving the sending department.
• Introduces self to the patient, explains the transportation process, and provides courteous and compassionate assistance.
• Ensures patients are appropriately positioned and secured before and during transportation.
• Uses wheelchair brakes, safety belts, side rails, stretcher locks, and other safety devices according to hospital policy.
• Assists with transferring and positioning patients using proper body mechanics and approved safe patient-handling techniques.
• Observes the patient during transport and immediately reports changes in condition or signs of distress to appropriate clinical personnel.
• Follows established procedures for the patient's requiring oxygen, IVs, drains, catheters, or other approved medical equipment during transport.
• Ensures oxygen tanks and other equipment are properly secured during transport.
• Does not disconnect, adjust, or manipulate medical equipment outside the defined scope of the position.
• Communicates with nursing and receiving departments regarding patient arrival, delays, or concerns.
• Ensures appropriate hand off of the patient to receiving department personnel when required.
• Maintains patient privacy and confidentiality in accordance with HIPAA and hospital policies.
• Assists with transportation of patient belongings and mobility devices when appropriate.
• Cleans and disinfects wheelchairs, stretchers, and other transport equipment between patients according to infection-prevention standards.
• Follows standard precautions, isolation requirements, and appropriate PPE procedures.
• Maintains transport equipment in a clean, safe, and ready-to-use condition.
• Reports damaged or malfunctioning transportation equipment promptly.
• Accurately documents transport activity using the hospital's established transportation or electronic tracking system.
• Communicates transportation delays or barriers that could affect patient flow or scheduled procedures.
• Provides excellent customer service to patients, families, visitors, and hospital staff.
• Performs other duties consistent with the responsibilities of the position.
• Adhere to regular and prompt attendance.
• Work the assigned schedule including overtime and call as required.
• Participates in Performance Improvement activities through quality measurement or participation of PDSA process as assigned.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Skills

Patient transport

Safety awareness

Communication

HIPAA compliance

Education

High School Diploma or equivalent

BCLS - Basic Life Support within 30 Days Required

Job description

USA Health in Mobile, AL is seeking a dedicated patient transport colleague to safely move patients throughout our facilities. You will verify patient identity, assist with transfers, and provide courteous service while adhering to HIPAA and infection-control standards.

Responsibilities include responding to transport requests, ensuring equipment is secure, and communicating with nursing staff about patient status and arrival times.