Compassionate Patient Registration Specialist

R1-Rc; Richfield (UT); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. in Utah is seeking a Customer Service Representative to assist patients with hospital registration at Intermountain Sevier Valley Hospital.

The role is part-time with PRN/on-call hours and involves answering phones, collecting accurate information, and guiding patients through the check-in process. You will work across multiple systems, stay calm under pressure, and show empathy to anxious patients.

Qualifications

• High School Diploma or GED required.
• Excellent customer service experience required.
• Medical experience preferred.

Responsibilities

• Handle patient check-in and registration at the hospital.
• Answer phones and collect accurate information across multiple screens.
• Support patients with empathy and address fears or questions.
• Type quickly and navigate multiple programs during busy registration periods.

Skills

Excellent customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Utah is seeking a Customer Service Representative to assist patients with hospital registration at Intermountain Sevier Valley Hospital.

The role is part-time with PRN/on-call hours and involves answering phones, collecting accurate information, and guiding patients through the check-in process. You will work across multiple systems, stay calm under pressure, and show empathy to anxious patients.