Compassionate Patient Care Technician & Clinical Support

MH-Memphis Hospitals; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

MH-Memphis Hospitals is seeking a Patient Care Technician to assist with daily living activities and clinical support under the supervision of a Registered Nurse. You will perform vital signs, specimen collection, phlebotomy, EKGs, and help maintain patient comfort and safety.

Responsibilities include documenting care, ensuring infection control, collaborating with the care team, and participating in unit rounds. A HeartSaver certification and High School diploma are required.

Qualifications

• Knowledge of medical terminology.
• Ability to read, write and understand verbal or written instructions.
• Ability to foster and maintain good working relationships with internal and external customers, patients and families.
• Demonstrates compassion and patience with a deep level of concern for patients
• Ability to effectively communicate verbally with others.
• Knowledge of computer data entry/retrieval skills (MS Office Suite); prior experience with electronic medical record systems preferred. Ability to set priorities, coordinates and organizes multiple tasks, and maintain control of workflow.
• Ability to maintain confidentiality at all times according to hospital policy and procedures and HIPAA requirements.
• Ability to understand principles and implement basic procedures of infection control.

Responsibilities

• Assists and/or provides patient with personal care, activities of daily living and other basic needs under the supervision of the Registered Nurse.
• Documents and reports care given to patients.
• Collects specimens as directed by the registered nurse.
• Performs vital signs and I&O. Performs EKGs, blood glucose testing and phlebotomy on patients.
• Records and reports abnormal results to the RN.
• Performs interventions to prevent hospital acquired pressure injuries.
• Collaborates with the registered nurse in observing skin integrity and identifying skin deviations.
• Serves as preceptor for PCTs. Assists with orientation skills and competency checkoffs for PCTs.
• Sets up equipment for bedside procedures and assists RN with as requested. Assists with equipment set up.
• Serves as a partner in care for the care model.
• Cross trains as Unit Coordinator.
• May serve as a Heart Saver Instructor.
• Makes a safe, clean, orderly environment in the patient care areas and keeps rooms, supply areas, storage areas and nursing stations free of clutter and hazards. Completes environmental room checks during rounds and periodically during the shift.
• Participates in purposeful rounding.
• Communicates clearly and effectively with patients and clinical nursing staff in a manner that promotes collaboration and teamwork, ensuring a patient- and family-centered focus.
• Responsible for ensuring compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures related to area of responsibility. Assists with unit quality initiatives.
• Performs other job functions as assigned or requested.

Skills

Medical terminology

Verbal & written instructions

Interpersonal skills

Compassion & patience

Verbal communication

MS Office

EMR systems

Prioritization & multitasking

HIPAA compliance

Infection control

Education

High School Diploma or Equivalent

Tools

MS Office Suite

EMR systems

HeartSaver Certification

Job description

MH-Memphis Hospitals is seeking a Patient Care Technician to assist with daily living activities and clinical support under the supervision of a Registered Nurse. You will perform vital signs, specimen collection, phlebotomy, EKGs, and help maintain patient comfort and safety.

Responsibilities include documenting care, ensuring infection control, collaborating with the care team, and participating in unit rounds. A HeartSaver certification and High School diploma are required.