Compassionate Partner Support Specialist (Part-Time)

Boot Barn; Irvine (CA); On-site; USD 21,000 - 34,000; Part time

Job summary

Boot Barn is seeking a part-time Boots Straps Specialist to support partners through the Boot Straps program, helping with applications, coordinating financial assistance, and maintaining careful, confidential records.

The role requires strong organization and detail-orientation, a compassionate communication style, and collaboration with HR and other teams to ensure a positive partner experience.

Qualifications

• Experience in nonprofit or community support is a plus.
• Excellent attention to confidentiality and compassionate communication.

Responsibilities

• Serve as a compassionate point of contact for partners seeking assistance through Boot Straps.
• Guide partners through the financial assistance application process with empathy and discretion.
• Coordinate the review and approval process for financial assistance requests.
• Maintain organized records and protect partner confidentiality.
• Collaborate with HR to raise awareness of Boot Straps and assist with fundraising.

Job description

Boot Barn is seeking a part-time Boots Straps Specialist to support partners through the Boot Straps program, helping with applications, coordinating financial assistance, and maintaining careful, confidential records.

The role requires strong organization and detail-orientation, a compassionate communication style, and collaboration with HR and other teams to ensure a positive partner experience.