Compassionate Part-Time Admissions Assistant (16 hrs/wk)

Bostonian Skilled Nursing Home & Rehabilitation; Boston (MA); On-site; USD 28,000 - 34,000; Part time

Job summary

The Bostonian Rehab & Nursing Center is seeking a compassionate Admissions Assistant/Reception to support the admissions process at our Dorchester, MA skilled nursing facility. This 16 hours/week role offers a customer-focused environment and critical coordination with clinical and administrative teams.

Responsibilities include welcoming residents, completing admission paperwork, providing tours, and maintaining records while ensuring regulatory compliance and smooth transitions from inquiry to

Qualifications

• Excellent communication, customer service, and interpersonal skills.
• Professional phone etiquette and strong organizational abilities.
• Ability to work in a fast-paced, highly regulated healthcare environment.
• High school diploma or equivalent required.
• Previous admissions, customer service, healthcare, medical records, or long-term care experience preferred.
• Proficiency with basic computer systems and office software.

Responsibilities

• Welcome prospective residents, patients, and families with professionalism and compassion.
• Complete admission paperwork and admission packets with residents, patients, or responsible parties.
• Provide facility tours for prospective residents, families, and referral sources.
• Maintain accurate admission documentation and records.
• Support the admissions process from inquiry through admission.
• Ensure compliance with all federal, state, and facility regulations.
• Collaborate with clinical, administrative, and business office teams to facilitate smooth admissions.

Skills

Communication

Customer service

Interpersonal skills

Phone etiquette

Organizational skills

Healthcare environment

Education

High school diploma or equivalent

Tools

Office software

Job description

The Bostonian Rehab & Nursing Center is seeking a compassionate Admissions Assistant/Reception to support the admissions process at our Dorchester, MA skilled nursing facility. This 16 hours/week role offers a customer-focused environment and critical coordination with clinical and administrative teams.

Responsibilities include welcoming residents, completing admission paperwork, providing tours, and maintaining records while ensuring regulatory compliance and smooth transitions from inquiry to