Compassionate Mortuary Transport & Prep Specialist

Service Corporation International; Whittier (CA); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

401(k)

Life Insurance

Disability

Employee Assistance Program

Job summary

Rose Hills is seeking a Mortuary- Preparation Transport Specialist in Whittier, CA to complete removals with dignity. You will manage dispatch, verify decedent information, and maintain logs while interacting compassionately with families and internal teams.

Role requires California driver’s license, ability to handle heavy workloads, and adherence to safety standards. Compensation ranges $21.50–$25.50 per hour with full-time benefits; rotating evening shifts are included.

Qualifications

• Professional, compassionate demeanor when interacting with families.
• Ability to work in a fast-paced environment with interruptions.
• Strong written and verbal communication.
• Detail oriented and organized.
• Familiar with HMIS software.
• Proficient with MS Office (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Interact with families to explain next steps respectfully.
• Answer heavy phone traffic professionally.
• Obtain and print information to complete removals.
• Dispatch removal personnel on calls.
• Record and check-in calls in HMIS and logs.
• Check-in decedents with empathy upon arrival.
• Oversee and assign department vehicles and phones.
• Maintain daily and monthly logs and references.
• Print embalming authorizations when applicable.
• Follow company policies and dress code.
• Move and position caskets and decedents in prep areas.

Skills

Professional demeanor

Communication

Detail oriented

MS Office

HMIS familiarity

Time management

Customer service

Dispatch

Problem solving

Safety awareness

Tools

HMIS system

Microsoft Office

Job description

Rose Hills is seeking a Mortuary- Preparation Transport Specialist in Whittier, CA to complete removals with dignity. You will manage dispatch, verify decedent information, and maintain logs while interacting compassionately with families and internal teams.

Role requires California driver’s license, ability to handle heavy workloads, and adherence to safety standards. Compensation ranges $21.50–$25.50 per hour with full-time benefits; rotating evening shifts are included.