Compassionate Mental Health Client Care Technician

Hope Harbor Wellness; Hiram (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hope Harbor Wellness in Hiram, GA is seeking a Client Care Technician to help maintain a safe, supportive treatment environment and to supervise clients with compassion. You will respond to crises, document observations, and collaborate with the care team to promote patient dignity and progress.

The role emphasizes adherence to privacy regulations (HIPAA), professional conduct, and timely incident reporting, while guiding clients through daily activities and program participation.

Qualifications

• HS Diploma or GED required.
• College degree from an accredited university preferred.
• Excellent written and verbal communication skills.
• Knowledge of HIPAA and confidentiality regulations.

Responsibilities

• Provide direct supervision and crisis intervention as part of treatment program.
• Maintain professional demeanor and comply with policies and privacy regulations.
• Document incidents and shift reports in the EMR system.
• Collaborate with multidisciplinary team to support patient safety and recovery.
• Monitor client well-being and enforce program rules.
• Assist with activities of daily living and transportation as needed.

Skills

Excellent written and verbal comms

Active listening

Time management

Multi-tasking

Organizational skills

Problem solving

Attention to detail

HIPAA / confidentiality knowledge

Education

HS Diploma or GED

College degree (preferred)

Tools

Microsoft Office

Job description

Hope Harbor Wellness in Hiram, GA is seeking a Client Care Technician to help maintain a safe, supportive treatment environment and to supervise clients with compassion. You will respond to crises, document observations, and collaborate with the care team to promote patient dignity and progress.

The role emphasizes adherence to privacy regulations (HIPAA), professional conduct, and timely incident reporting, while guiding clients through daily activities and program participation.